TechSpot

XP won't shut down after trojan

By bobhodges@telef
Apr 4, 2009
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  1. Hello new to this but PC won't shut down with hits from Trojans (heur?) and (banker?). Running OK after big clean up with Kaspersky AV. Shuts down after standby , restart and password entry screen. A friend recommends complete wipe as PC used for secure trnsactions. Is this necessary?
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Hopefully not. Please follow the steps on the Virus and Malware removal site:
    http://www.techspot.com/vb/topic58138.html

    When you have finished, Move over to that board, give short recap of problem and attach the three logs. We will review the logs and go from there.
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