Hello new to this but PC won't shut down with hits from Trojans (heur?) and (banker?). Running OK after big clean up with Kaspersky AV. Shuts down after standby , restart and password entry screen. A friend recommends complete wipe as PC used for secure trnsactions. Is this necessary?
XP won't shut down after trojan
- Thread starter bobhodges@telef
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Bobbye
Posts: 16,313 +36
Hopefully not. Please follow the steps on the Virus and Malware removal site:
https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
When you have finished, Move over to that board, give short recap of problem and attach the three logs. We will review the logs and go from there.
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