Mistakenly posted this in new members bit. Was having major problems with pop ups (CID) and freezes. Checked my broadband connection with Virgin and they said it was fine. After several weeks of tinkering my son has cleared up the pop ups and the freezes however we now cannot upload videos on to You Tube, which was never a problem before. Has he disabled something? Any suggestions are greatly welcomed. My son is reasonably proficient re computer stuff but I am a total amateur