Zentom security system

By Fusion37
Sep 15, 2011
  1. Okay, so my brother's computer got this fake thing, and it's kinda of my fault. ;-;
    After switching to avg so I could play dfo (avast interferes), I came home and he said that it was on the computer now. Can you help me fix it please? ASAP. :<
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I see you've visited us before> Here's what you need to do now:

    If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    • Please let me know if there is any change in the system.

    If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
    By the way, everyone wants to be helped now- we help as soon as we can- be advised I don't work "ASAP".
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