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ZeroAccess virus accompanied by BSOD (Windows 7)

Discussion in 'Virus and Malware Removal' started by MaxPowers, Jul 29, 2012.

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  1. MaxPowers Newcomer, in training

    What about this line though?

    C:\Windows\System32\services.exe 50BEA589F7D7958BDD2528A8F69D05CC ZeroAccess <==== ATTENTION!.
  2. Jay Pfoutz Malware Helper Posts: 4,286   +49

    My apologies. Appeared to have missed that somehow...

    FRST64 Fixlist

    Please run the following:

    Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

    NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

    Now, please enter System Recovery Options then select Command Prompt.

    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

    Now restart, let it boot normally and tell me how it went.
  3. MaxPowers Newcomer, in training

    Reboot went fine. I performed a full scan with PC Tools Internet Security and Malware Anti Malware. It picked up some residual viruses of the Zero Access. I restarted the PC, and performed a scan a few days later, and it seems like PC Tools picked up the ZeroAccess virus again. After restarting, and having the PC on for a day, I have noticed that while connected to the internet, none of my browsers work and the memory load is at 45% with no applications running. PC Tools pics up no virus, and MWAM picks up no malware.
  4. Jay Pfoutz Malware Helper Posts: 4,286   +49

    Please post the log from MBAM.

    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
    • Copy and paste the entire report in your next reply.
  5. Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hello. Are you still with us?

    Your thread has been marked as "Inactive" because of your lack of reply. Please let us know how your computer is running, or if you want to continue in this topic.

    Thanks.