Microsoft increases Xbox 360 warranty

By Justin Mann on December 22, 2006, 3:47 PM
Microsof't's controversial warranty on the Xbox 360, which initially lasted a mere 90 days from purchase, is being greatly extended. Now, the console and its owners will enjoy a full year of warranty coverage. Some speculate that this is due to a severe flaw in a recent firmware upgrade causing many consoles to become bricked, with many people fearful it could happen again in the future with no coverage from Microsoft. However, Microsoft denies that:

This autumn, Microsoft acknowledged that a glitch in the Xbox's online update system damaged a small number of customers' consoles before the problem was quickly fixed. At least one customer has sued over the incident. But Microsoft spokeswoman Molly O'Donnell said the new warranty was not a response to that case or any other repair claims.
The warranty boost is retroactive, too. As a result, anyone who has paid to have their 360 repaired that have owned it for less than a year will get reimbursed.




User Comments: 1

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m0nty said:
The warranty boost is retroactive, too. As a result, anyone who has paid to have their 360 repaired that have owned it for less than a year will get reimbursed.well that will please those who have needed repairs. can't criticise MS over something they have admitted and are rectifying. Although really these little glitches should have been ironed out in the testing phase or QC dept.Maybe they should also do a good will gesture to those with 1st gen XBOX 360's being able to upgrade to the new 65nm CPU etc (ie, a huge discount (if out of warranty) or even FREE if their xbox is still in warranty), when it's released, which may further reduce the likelihood of repairs caused by over heating etc..
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