A number of sites were able to confirm that the recently-released iTunes 8.2.1 prevents the sync from working, which was later corroborated by Apple spokeswoman Natalie Kerris. If Palm decides develop and issue a workaround this could end up in a long cat-and-mouse game that’ll only hurt customers. The Palm the Pre still acts as a USB device, though, so users could just add music the old fashioned way: by manually dragging and dropping songs to the device’s memory.
Besides breaking compatibility with Palm’s smartphone, Apple says iTunes 8.2.1 “provides a number of important bug fixes” but falls short of offering details. In any case, if you’re a Pre user and rely on iTunes for transferring music, you should probably hold off on updating to the latest version for now.