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Google admits to three of its biggest mistakes

By Emil Protalinski

On November 3, 2010, 11:29 AM

Marissa Mayer, Google's VP of Geographic and Local Services, joined in 1999 as the company's 20th employee. During a recent 22-minute interview on Digg Dialogg, Mayer was asked "What do you think Google's biggest mistake has been during your presence there?" Mayer's answer pertained to three products: Wave, Dejanews.com, and Gmail.

“Wave. Certainly there are things we've learnt from that, certain things we would have done differently," Mayer said without any hesitation (this one we're not really too surprised about). "Shutting down Dejanews.com at 11am on a Monday morning, and not having anywhere to post to or browse usergroups was perhaps a mistake," she also admitted (Dejanews was a discussion group website on the Usenet network which Google shutdown and silently archived to its Google Groups service). "Launching Gmail on April Fools day was widely misinterpreted," she added as a final thought (Google often "launches" ridiculous products on April Fools, so many thought Gmail was a joke until they realized it was still around the next day).

You can watch the whole interview below. The mistake question is asked 12 minutes in:

Interestingly, Mayer didn't mention anything about Google's various privacy issues. This is likely because the search giant has many related ongoing lawsuits, as well as settled ones, and it doesn't want any more press about privacy issues.


User Comments: 40

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  1. kevin1212 said:

    grvalderrama said:

    That woman is beatiful, XD

    Thank you... i was waiting for someone to mention that. I do agree... her looks are more interesting than the article. She is very beautiful.

    Someone's gotta say it. She's a fine woman, plus she works for Google... everything I'm looking for, lol. I wonder if she has facebook, xD

  2. I actually scanned the comments in this article just because i knew people would comment on the lady's appearance and sure enough its the majority of the posts. Kinda lame

  3. Its ok dear

  4. Guest said:

    I actually scanned the comments in this article just because i knew people would comment on the lady's appearance and sure enough its the majority of the posts. Kinda lame

    I'll inform my parents that they failed

  5. oh come on, everyone makes mistakes, that´s why they put erasers on pencils

  6. TomSEA said:

    She joined Google in 1999? How old was she then - 12 years old??

    Hmm provided this observation have some truth (as I am taking it on Tom's words), then why on earth no one cried foul about this being a 'child labor' case? I mean that is what exactly so called NGO's from developed countries do in all the developing countries.

  7. still a google fan despite the mistakes =P it takes a strong company to admit mistakes publicly

  8. I agree with a lot of what people have said, its good to see a company admit its shortcomings. Google is my fav

  9. Loved the article; great find from Digg.

    I gotta admit that I never realized Gmail was launched on April Fool's day. I wonder how no one realized that.

  10. It is funny how none of the mistakes are extremely business serious. They are just like release dates, and what they did with a site.

  11. Mydnight said:

    I agree with a lot of what people have said, its good to see a company admit its shortcomings. Google is my fav

    Sure. And they have LOTS of free service too. Many people use google products everyday, every hour, including me. Go Google go!

  12. Good interview. I liked it. It makes sense for google to make the google tv off the android system. I hope that the recommendation system on google tv gets as advanced as they talk about.

  13. Guest said:

    I actually scanned the comments in this article just because i knew people would comment on the lady's appearance and sure enough its the majority of the posts. Kinda lame

    lol, do you thing that a great looking lady talks about google's mistakes is just a coincidence? Scan that over If I had a really important company and I wanted to point out a few mistakes of our own, I would send the most beautiful chick to do it... none, but girls, some of them, anyway, would really care enough my mistakes... It's just the perfect strategy, and probably works!

    And by the way, she does not have facebook, xD

  14. Mistakes are what make people and companies better. Mistakes are the biggest way to learn things about products/issues/anything. It's unfortunate at times, but I'd say learning from your mistakes and moving forward is the hardest lesson in life. You would typically like to learn from others mistakes, but it doesn't always work that way.

    That being said, these were only the top 3, I'm sure they have a list of quite a few more. And this asked a google employee. I bet if TS made a poll you would find many others.

  15. She's cute. Lol. Although I like how they implement their products though.

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