Microsoft pulls the plug on buggy security update

By on April 12, 2013, 3:00 PM

Microsoft has pulled the plug on a buggy security update released as part of Patch Tuesday earlier this week. The issue first came to light a couple of days ago when some PCs in Brazil were rendered unbootable after installing update 2823324.

Microsoft has since addressed the issue in a post on TechNet. In it, Microsoft said they stopped pushing the update in question as a precaution when they began investigating error reports. The issue has to do with the update conflicting with certain third-party software, Microsoft said.

Contrary to previous reports, the company noted that the system error does not result in any data loss nor does it affect all Windows customers. That said, customers are advised to follow the guidance provided in KB2829011 to uninstall the update if it has already been installed. No worries if you haven’t installed it as Microsoft has removed it completely from the download center.

Update 2823324 addresses a moderate-level vulnerability that can only be exploited if an attacker has physical access to a machine. The security bulletin released on Tuesday - MS13-036 – is still available for download if you haven’t already picked it up (sans update 2823324, of course).

Interestingly enough, Microsoft didn’t mention if the update was specifically related to customers in Brazil so it appears this could have just been a coincidence. Furthermore, Redmond didn’t address which third-party software was causing problems with update 2823324.

User Comments: 5

Got something to say? Post a comment
JC713 JC713 said:

Glad I havent been on my PC in a while.

Guest said:

Lol the only fix microsoft has is popping your windows disk in and doing a repair install. I was wondering how else they expected to fix an unbootable pc. the update itself may have not affected a users personal settings but doing a repair install will lol so we may as well say the update is the cause.

Guest said:

I believe they are only recommending that this not be installed on Win 7 32 bit versions. The update is still out there for 64 bit versions.

taimuraly taimuraly said:

On checking out my update history, seems I have it installed. Running a 64bit Win 7, no problems since installing it - installed it on the 11th of April, 2013 and not living in Brazil (Dubai, U.A.E). Think I will uninstall it though as who knows, I might download the conflicting third party software and regret it later.

Edit- Just remembered haven't restarted or shutdown the PC for the past 5 days. Ignoring the prompt to restart after the update as was working on a senior architecture project. I have uninstalled the update now but saved by 3ds Max, will never know

General Sam General Sam said:

I think I had this same error.

Been using Windows 8 the past couple of weeks and suddenly got hit with a firestorm of bugs forcing me to reinstall my "Upgrade" copy of the Operating System.

After the third time, my hard-drive just had enough and forced me to format the entire thing (including my partitions, damn!!).

Back on Windows 7 now with no problems at all. My advice, if your rocking an older rig with W8, don't update it!! Could be my just unfortunate choice of parts though.

Load all comments...

Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...
Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.