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Computer restarts when installing driver.

00Mehz
02-28-2008, 05:25 PM
Hey guys! Ok, So when I try to install drivers for my sound card (Realtek AC'97 Audio controller), my computer automatically restarts when the installation is half way through.. Its like my comp doesn't want me to have sound.. Anyone know what the hell is going on here, cause I really want to be able to hear sound..

Thanks in advance!

Max

kimsland
02-28-2008, 05:36 PM
Sounds :) as though, you are installing the wrong driver.

You could put your System Specs in your Profile (http://www.techspot.com/vb/editprofile#systemspecs) for us to confirm (also answer Yes, to show System Specs, in there as well)

What we need is:
Motherboard? (this can also be computer make and model)
Windows version?
Sound card (if it's an addon card)
And ideally, all other System Specs (http://www.techspot.com/downloads/3100-system-spec.html) available

Ad
02-28-2008, 05:36 PM
  

00Mehz
02-29-2008, 03:37 AM
oh ok.

It's an on board card, at least I think so, because I opened the case and I can't see anything but the mobo, graphics card and the RAM. (and a lot of wires and stuff).

Specs:
Microsoft Windows XP Professional SP2
DirectX 9.0
CPU type: Intel Pentium 4, 2400MHz (18x133)
Mobo: Compaq Presario 8143EA
Chipset: ntel Brookdale-G i845G
BIOS type: Compaq (08/15/02)

Heres what I find in the Multimedia tab, under PCI/PNP Sound with Everest Home Edition:
Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

-----

Hope this can help you, help me! :D

Thanks.

kimsland
02-29-2008, 06:56 AM
You're going to love this!
The sound driver here--> http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=37779&lc=en&cc=dk&lang=da&os=228&dlc=da&product=234983&sw_lang=8
is 154.5 Meg Download.

Please download the file, fully.
Uninstall any/all sound in Add/Remove programs
Also go to Device Manager (Control Panel->System->Hardware)
Click on any plus signs on Sound, and remove any/all drivers in there too.

Then at last install this newly downloaded file (being your Sound Driver + a whole lot more no doubt)

Report back after that.

00Mehz
02-29-2008, 09:57 AM
Thanks, but when I try to install the .exe I get this:

http://img168.imageshack.us/img168/7213/awcg4.jpg

Also, theres a few audio things in the Device Manager, but it seems I cannot remove them :/

Thanks again!

kimsland
02-29-2008, 04:58 PM
theres a few audio things in the Device Manager, but it seems I cannot remove them
You may wish to Print the following steps
Go to Windows Safe Mode (http://support.microsoft.com/kb/315222/en-us):

Restart your computer
Press the F8 key whilst the computer is loading
Select Safe Mode (only) enter
Logon to your Administrator account
Select OK to continue in Safe Mode

Once in Safe Mode

Click on Start --> Run --> and type in: compmgmt.msc /s
Click on Device Manager on the LHS
Select View-->Show hidden devices
Remove any Sound devices in Device Manager
Remove ay devices that show a yellow querrie mark
Close Device Manager
Click on Start --> Run --> and type in: services.msc /s
Scroll down to Windows Audio
Right click --> Properties, and set it to Startup=Automatic

Restart your computer, and go to System CMOS

Press either: F10; or <Alt> +<Ctrl> +<Esc>
Once in CMOS confirm your Sound is Enabled
Save and Exit CMOS

Allow Windows to load into Normal Mode

Cancel (if possible) any automatic device install
Reload your Downloaded Sound Drivers
Restart, and allow any new device to be automatically installed


Does sound work now?

00Mehz
03-01-2008, 06:44 AM
Still gives me the same message. :/

tareeq
06-21-2009, 06:05 PM
hi man i have the same pc and also have the same prob dont know y full pc name

intel d845gvfn



**** the person who made this pc my specs 512 ram 2.66 processor and 40 gb ram

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