compused
04-11-2009, 07:20 PM
Hiya,
I have set up a family tree website within a family tree provider. This website requires Adobe Flash to be downloaded in order to operate properly yet, if I download this programme, the above add-on causes the website to crash and cancel.
Is there anything I can do to rectify this?
Compused
Bobbye
04-14-2009, 01:36 PM
Please give this a try: use the flash uninstall tool and then reinstall the plugin.
How to uninstall the Adobe Flash Player plug-in and ActiveX control:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
compused
04-14-2009, 06:38 PM
Hi Bobbie,
Thank you very much for your suggestion. I downloaded the uninstall Adobe Flash plug-in and ran it. I then went to my family website, where it said to install Flash Player, which I did.
I am afraid I got the same problem with crashing. It may be that that download is a bad connection.
Could you please give me the website of a reliable Adobe Flash Player download.
Thank you
Compused
Bobbye
04-14-2009, 07:20 PM
Could you please give me the website of a reliable Adobe Flash Player download.
I did.
Make sure the flash player is enabled:
Open IE> Tools> Manage add-ons> find flash player> click to highlight> Enable.
There are two settings in the dialog box:
1. Add-ons being use now
2. Add-ons previously used.