Read on full site | Join TechSpot! (it's free) | Bookmark / Share this



I need help installing my printer

alcanoya
10-28-2009, 02:46 PM
I have a Dell Studio 540 desktop running Window's Vista Home Premium and I'm trying to install a Canon Pixma MP190 printer/scanner. Right now, it only shows up as a Canon Pixma MP190 series scanner. When I make another attempt at adding the device, it shows up as a Xerox WorkCentre Pro Scanner. I've tried disconnecting then reconnecting the printer, uninstalling then reinstalling and every possible shut-down and restart sequence I could think of. When I went to the Canon website, the only option i had for a driver was the Driver Robot, which is their auto scan driver installer, and it didn't pick up the printer then, either. Even the driver from this site was a no-go as it was meant for a 32-bit system, which mine isn't, apparently. There is also no communication between the computer and printer. I've tried everything I can think of to get some interaction, but nothing has come of it. What should I do? I bought the printer about 18 months ago and the computer about 9 months ago. They both are fairly new. Does anyone have any suggestions?
Sincerely,
Al

mailpup
10-28-2009, 05:01 PM
This site, Techspot, has a link to a driver for your device: http://www.techspot.com/drivers/driver/file/information/10889/

Try it.

Ad
10-28-2009, 05:01 PM
  

alcanoya
10-28-2009, 05:40 PM
I appreciate the time you took to reply, but please actually read the post thoroughly, first. I clearly stated that I had already tried that one. "Even the driver from this site was a no-go as it was meant for a 32-bit system, which mine isn't, apparently." I'm open for any other suggestions, though.

mailpup
10-28-2009, 05:44 PM
...this site...I overlooked those two words.

Edit: Have you tried this?: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=16981

Enter your operating system and see the driver entry. Their website wouldn't allow a more direct link than this.

alcanoya
10-28-2009, 05:52 PM
Mistakes happen. I overlooked the words "his wife" once. That turned out to be a very awkward Christmas party. None the less, do you have any advice on this matter? I've even updated the chipset and parallel port drivers thinking it had something to do with that. I bought new cables thinking that was the issue, also. Bottom line is, this computer does not like my printer. I don't know if they just aren't compatible, or maybe Window's Vista is the issue. I'm completely at a loss, here.

mailpup
10-28-2009, 06:04 PM
Check my edited message above.

alcanoya
10-29-2009, 05:14 AM
That one worked. Thank you very much.

kimsland
10-29-2009, 05:24 AM
Edit: Have you tried this?: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=16981

Enter your operating system and see the driver entry. Their website wouldn't allow a more direct link than this.

Directly from the above quoted link:

64Bit:

# Windows 7
# Windows Vista
>> http://gdlp01.c-wss.com/gds/0/0100001170/02/mp190swin64101ej.exe



32Bit:

# Windows 7
# Windows Vista
# Windows XP
# Windows 2000
>> http://gdlp01.c-wss.com/gds/5/0100001155/02/mp190swin101ej.exe

Post a reply, see related topics & more

Tip: Download Advanced SystemCare 3 Free - Clean, Repair, Protect & Optimize your PC.



 Top Technology News

Weekend Open Forum: Google Chrome OS and the future of cloud computing

Tech Tip of the Week: Unearth Region-Specific Windows 7 Themes

Sony: PlayStation 3 to be 3D-capable via firmware update

iSuppli: DDR3 to account for over half of DRAM shipments by Q2 2010

Facebook named third most popular video website behind YouTube and Hulu

Patriot introduces new PS-100 SSD series

Sony working on digital store for music, movies, books

Details of Intel's 32nm Atom emerge, on track for 2011

More Tech News

  
 Software Downloads

Norton Virus Definitions 2003-07 November 20, 2009

AVG Anti-Virus Updates November 20, 2009

Norton Virus Definitions 2008-09 November 20, 2009

avast! Virus Definitions November 20, 2009

McAfee SuperDAT Update 5808

Kaspersky Anti-Virus Update November 20, 2009

Google SketchUp 7.1.6087

More Downloads



Copyright © 1998-2009 TechSpot.com. TechSpot is a registered trademark. All Rights Reserved.