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XP Keeps Rebooting When Running Ad-Aware

sampa
06-07-2005, 07:30 PM
Hello,

Following the steps given before installing SP2, I installed the free version of Ad-aware SE, build 1.05. I run the utilitiy, but keep reaching a point where my computer reboots. Prior to rebooting a window apprears stating that: "Windows must restart because RPC service was terminated unexpectedly."

I'm hesitant to install SP2 in my computer, if I'm having this trouble with Ad-aware. My OS is Windows XP, Home edition.

Would anyone know why this is happening with Ad-aware & how I can solve this problem?

Thank you,

Sampa :o

howard_hopkinso
06-07-2005, 09:25 PM
Boot into safe mode, and try and run the adaware scan from there.

Also go HERE (http://www.techspot.com/vb/topic17297.html) and follow the instructions carefully. print them out if you can.

Once you have done that, go HERE (http://www.techspot.com/vb/topic19133.html) for instructions on how to post your Hijackthis log.

Regards Howard :) :)

Ad
06-07-2005, 09:25 PM
  

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