hi i just recently got the internet, and i'm getting the following popup:
Messenger Service
Message from Local System to User on *current date & time*
CRITICAL ERROR MESSAGE - REGISTRY DAMAGED AND CORRUPTED
To fix this problem
Open Internet Explorer and type www.registrycleanupxp.com
Once you load the webpage, close this message window
After you install the cleaner program you will not receive any more reminders or pop ups like this
visit www.registrycleanupxp.com immediately!!!
I already did a registry cleanup and the problem does not goes away. Called my internet supplier who told me to download sbybot, but nothing is cured.
Does anybody have any other suggestions?:confused:
jobeard
02-10-2008, 12:53 PM
could be a bogus message altogether.
go to your Event Viewer
cp->Admin Tools-->Computer Management->Event Viewer
look for ERRORS first, then warnings.
if you find errors, clock the copy to clipbook button and then paste into a Notepad window -- copy 3-4 errors
now follow up with your findings
Ad
02-10-2008, 12:53 PM
jalba
02-10-2008, 05:02 PM
when i go into event viewer, there are 4 categories: - application,security, system and antivirus. which one do i look in?
kirock
02-10-2008, 05:06 PM
All of them. you're looking for errors.
This is 90% chance it's spyware and is just bogus. you need to download AVG Anti-spyware 7.5 and Spybot (google them, both are free).
jalba
02-10-2008, 05:07 PM
already got spybot and that didnt help. plus i have avast installed
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\WINDOWS\SYSTEM32\VLANSYS.SYS failed, 00000005.
jobeard
02-10-2008, 05:57 PM
Check System First,
then Applications
and then AV
Known Virus VLANSYS.SYS, see
http://fileinfo.prevx.com/spyware/qqa94d33831808-VLAN22096571/VLANSYS.SYS.html
jalba
02-11-2008, 05:36 PM
hey when i looked under "antivirus" in the event viewer i saw the following error being repeated:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\WINDOWS\System32\vlansys.sys failed, 00000005.
However the times are not corresponding (is this important?)
Check System First,
then Applications
and then AV
Known Virus VLANSYS.SYS, see
http://fileinfo.prevx.com/spyware/qqa94d33831808-VLAN22096571/VLANSYS.SYS.html
jalba
02-11-2008, 07:02 PM
ok i installed avg anti spyware, did a scan, got rid of any errors, and the things still pop up. any i really dont want to install a new anti virus program (re: prevx) that may replace my avast. any other suggestions?
Hodsocks
02-11-2008, 07:20 PM
Hopefully this will fix your problem http://www.2-spyware.com/remove-registrycleanerxp.html
Ad
02-11-2008, 07:20 PM
jalba
02-11-2008, 07:35 PM
to hodsocks---- i do not have registrycleanerxp installed. i'm just getting the popup insisting i install it :(
jalba
02-11-2008, 08:55 PM
hey guys i think i got it off. for future refernce check this site...
a lil situation update...everythings okey dokey :) thank u guys for everything!!!
john2002
02-21-2008, 11:35 AM
i agree with kirock
Bobbye
02-23-2008, 01:20 PM
Let's put things intp perspective here:
"To fix this problem Open Internet Explorer and type www.registrycleanupxp.com
Once you load the webpage, close this message window' "etc.
" i do not have registrycleanerxp installed. i'm just getting the popup insisting i install it"
So where do you think the pop-up is coming from? Yes, it may appear to be wanting you to install it, but if some part of it hadn't gotten into your system, it wouldn't be popping up!