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Trouble removing virus/malware
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#1
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Trouble removing virus/malware
I recently purchased a new computer and soon after started having problems, after solving various hardware/software problems i rebooted to find three icons on my desktop that read (Spyware removal tool - Malware removal tool - and - Virus removal tool ) - also there is a flashing icon in the tray at the bottom right - i also get constant popups saying spyware alert Worm32.net detected on yoiur machine - also various fake windows security boxes i have tried to remove using AVG and windows defender also manually, I would be greatful for any input.
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#2
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Hi Markj88,
Please have a read here-> Is your system infected? Read this before Cleaning or Formatting If you decide to clean your system please follow these Viruses/Spyware/Malware, preliminary removal instructions and post back in this thread with the requested logs. There should be at least 3. Make sure in step 10, Tool 1, you run option 2 1)AVG log 2)Combofix log 3)Hijackthis log (Step 15) This thread is for the use of Markj88 only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum. |
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#3
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I have formatted
the problem seems to have been solved
thanks for your input!! any reccomendations as to what antivirus programmes to run? |
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#4
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Post the logs back and we'll see whether everything has gone. Some infections can be very tricky to get rid of.
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#5
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Hi
New windows installation !! everythin running well!
thanks! |
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#6
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Good to here. For future reference.
You should run 1 Anti-Virus program and keep it updated. You should run a firewall (not windows firewall) commonly used: Comodo Kerio Online Armor Zonealarm And a combination of anti-spyware (ie spybot S&D and adaware 2007) |
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