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Error Message while using email

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  #1  
Old 04-14-2008
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SammJDS626 SammJDS626 is offline
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Location: Covina, CA
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Error Message while using email

I'm a Computer Tech and I'm currently working on one of our clients problems, I cant figure it out so i need some help. This Client says whenever he uses his email he gets this error message "zshp1600.exe" then the program shuts down but the computer doesn't. I think it has something to do with his New HP Printer Drivers but i'm not sure. Thanks for taking the time to help.

-Samm
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  #2  
Old 04-14-2008
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Nodsu Nodsu is offline
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And what does "using the e-mail" mean?
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  #3  
Old 04-14-2008
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SammJDS626 SammJDS626 is offline
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Location: Covina, CA
Member since: Apr 2008, 10 posts
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As soon as He opens up his email which is Mircosoft Outlook, the error message pops up.
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