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help please i built my own pc with help from an expert so he said, but when i sarted playing dvd rom games like lma manager for some reason my pc would crash and i got the dreaded blue dumping files screen, ive got various error reports such as driver_irql_not_less_or_equal alcxwdm.sys address b9addc0f9 datestamp 47984de5? also nv4_disp_dll bfbf5b7b bf9d5000 datestamp 47567aa4 if this means anything to you pls help sometimes the pc just crashes and restarts itself or the blue screen stays on untill i reboot the pc, im also having a problem with windows messenger my little yellow in box envelopes are in the middle of the screen instead of at the begining? i cant e mail on windows either it wont let me type? ive uninstalled and downloaded again but its just the same, please anyone stop my pc from crashing and make me again

Attached Files

DxDiag.txt (46.6 KB, 3 views)

alcxwdm.sys is a RealTech audio driver.

nV4_disp.dll is an Nvidia graphics driver.

* I strongly suggest you go to the Windows forums here at TechSpot and read the sticky "Before posting your minidumps..." by Julio and follow that advice.

Hi i done the chkdisc scan after cleaning the dust away, but after ages of waiting and as far as i could tell my scan was ok but as the details at the end came up i was not quick enough to read the outcome in order to make sure there were no faults. would it have told me of any problems before restarting?

Yeah, that is the problem with ChkDsk. It will tell you as it is working if it is recovering lost files, but I only found that to be the case in Step 2.

Continue on to the next thing that they recommend.

Help pls ive had enough the hammer is out for the pc! Mini041608-01.dmp

Mini041808-01.dmp

Mini042108-01.dmp

Mini042108-02.dmp

Mini042408-01.dmp Whats causing my pc to crash?

Your first dump was error 0xD1 and it cited alcxwdm.sys whcih is a RealTech audio driver.

#2 is 0x50 - Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

#3 is 0x7F - One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause and, of these, memory hardware failures are the most common.

# 4 is 0x8E - These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

#5 is 0x7F


#s 2, 3, and 5 list Windows core drivers which are not definitive enough for help.

#4 cites hardware issue.

However, there is strong indication it is your memory that could be the issue. The sticky I directed to you in an earlier reply recommends going to www.memtest.org and utilizing this free test on your RAM

Run it foor a minimum of 7 passes. This takes a lot of time but well worth it. Let us know if you get any errors.

Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! my pc has now been to about 6 pc experts and still no good!! ive had all my motherboard, graffics, memory cards etc checked but no fault! i wondered if my power pack could be the cause or if its the diff makes of software i have are not compatable with each other? if so how can i find out what it is? please help! Thanks

You need to list for us everything they attempted to rectify your problem(s). It could be your power supply. What make and model is it?

Did they run a full harddrive diagnostics?

Did they scan for infections?