also @ TechSpot: AMD Radeon HD 7770 & Radeon HD 7750 Review
Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Sign up or Login to participate.

Go Back   TechSpot OpenBoards > Tech Support > Windows BSOD, Freezing, Restarting Help

Collaborate in the cloud with Office, Exchange, SharePoint, and Lync

Windows XP BSOD, Minidump help

Thread Tools Search this Thread
  #1  
Old 05-06-2008
Newcomer, in training
 
Location: Oregon
Member since: May 2008, 3 posts
Windows XP BSOD, Minidump help

I have been having a heck of a time figuring out why I am getting a "random" BSOD. It is a Lenovo t60 laptop with XP Pro SP2. I have run the Lenovo System Update several times and everything is current (This includes drivers and BIOS I believe). I ran Memtest for 48 hrs straight with no errors. I have 2Gb of ram (two 1Gb chips) and I have run with each chip seperately and still get the errors. Did a full reinstall from factory disks, and have ran chkdisk and Spinrite several times with no errors. I have posted the minidumps to callforsupport.com/minidump and was hoping some kind soul could look at them and point me in the correct direction to get this fixed.

Thanks in advance.

Geoff
  #2  
Old 05-06-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Quote:
I have posted the minidumps to callforsupport.com/minidump
And what have they suggested?
By the way is that service costing you money?
  #3  
Old 05-06-2008
Newcomer, in training
 
Location: Oregon
Member since: May 2008, 3 posts
Well, "they" are ( or is it is) "me" if that makes sense. I own that domain, and posted the files there to make them available to others should they wish to see them.

I have looked at the minidump files with WinDbg and below is what looks important to me:

MiniDump 1:
BugCheck 1000008E, {c0000005, 8054a0ba, ef1ca5dc, 0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+b4 )
Followup: Pool_corruption
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
PROCESS_NAME: svchost.exe
IMAGE_NAME: Pool_Corruption

Minidump 2:
BugCheck 1000008E, {c0000005, 8054a168, eee3683c, 0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+162 )
Followup: Pool_corruption
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
PROCESS_NAME: bmctl.exe
IMAGE_NAME: Pool_Corruption

Minidump 3:
BugCheck 1000008E, {c0000005, 805a33d6, ee63fc18, 0}
Probably caused by : ntkrpamp.exe ( nt!NtAcceptConnectPort+18c )
Followup: MachineOwner
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
PROCESS_NAME: svchost.exe
IMAGE_NAME: ntkrpamp.exe

Minidump 4:
BugCheck 19, {20, e35f543b, e35f577b, c684704}
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+2a3 )
Followup: MachineOwner
BAD_POOL_HEADER (19)
PROCESS_NAME: iexplore.exe
IMAGE_NAME: ntkrpamp.exe

Minidump 5:
BugCheck 10000050, {8e7000a8, 0, 805badb7, 0}
Probably caused by : ntkrpamp.exe ( nt!ObpCloseHandleTableEntry+13 )
Followup: MachineOwner
PROCESS_NAME: services.exe
IMAGE_NAME: ntkrpamp.exe

I have Googled ntkrpamp.exe and the consensus seems to be that it is a driver problem, but how do I find what driver to remove/update?

Bad memory is also an option, but I have tried running with only one of the two chips installed, the swapped them around to see if the problem would go away, but it did not. Also, Memtest has run for days with no errors.
  #4  
Old 05-07-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Quote:
but how do I find what driver to remove/update
All of them, usually.

Go to your manufactures website, and download all the latest drivers.

Also, one user reported that putting his video memory in CMOS to 65Meg fixed it.

You should also do all your MS security updates.
  #5  
Old 05-07-2008
Newcomer, in training
 
Location: Oregon
Member since: May 2008, 3 posts
I have already updated all of the drivers, and the BIOS. I will try the video memory change and see what happens.

Thanks.
Closed Thread

Similar Topics
Topic Replies Forum
Windows XP BSOD Minidump Debug Log 4 Windows BSOD, Freezing, Restarting Help
Windows XP SP2, Intel QX6700, 8800GTX, 2gb ram, BSOD minidump. 11 Windows BSOD, Freezing, Restarting Help
Windows Xp with SP2 BSOD with nv4_disp.dll (minidump attached) 3 Windows BSOD, Freezing, Restarting Help
Windows XP crashing, Gives BSOD and dumps Minidump 7 Windows BSOD, Freezing, Restarting Help
BSoD with Windows Media Player Minidump attached. 5 Windows BSOD, Freezing, Restarting Help

Thread Tools Search this Thread
Search this Thread:

Advanced Search
All times are GMT -4. The time now is 05:33 AM.