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HP 6710b Laptop and Windows XP BSOD

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  #1  
Old 05-19-2008
Newcomer, in training
 
Member since: May 2008, 1 posts
HP 6710b Laptop and Windows XP BSOD

Hi Guys,

I'm in need of a Minidump expert to help me with which drivers are causing grief with my RIS install of Windows XP SP2 on HP 6710b Laptops.

The System Events vary a little but a few examples are:

Error code 100000d1, parameter1 0d394999, parameter2 00000009, parameter3 00000000, parameter4 8938f682.

Error code 100000d1, parameter1 1b4c1b4b, parameter2 00000009, parameter3 00000000, parameter4 89139238.

Attached are the Minidumps in question.

Mini042808-01.dmp

Mini051408-01.dmp
  #2  
Old 05-20-2008
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,805 posts
0xD1 errors are due to faulty drivers. Your first minidump cites L8042Kbd.sys This is a Logitech PS2 Keyboard Filter Driver that belongs to the software Logitech SetPoint Keyboard Driver.

Your second 0xD1 error cites i8042prt.sys; i8042 Port Driver belongs to the software i8042 Keyboard and PS/2 Mouse Port Driver or Microsoft Windows Operating System. It is a system function driver found in Microsoft Windows 2000 and later versions for PS/2-style keyboard and mouse devices.

* Go to the Logitech website and update your drivers.
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