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HP 6710b Laptop and Windows XP BSOD
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#1
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HP 6710b Laptop and Windows XP BSOD
Hi Guys,
I'm in need of a Minidump expert to help me with which drivers are causing grief with my RIS install of Windows XP SP2 on HP 6710b Laptops. The System Events vary a little but a few examples are: Error code 100000d1, parameter1 0d394999, parameter2 00000009, parameter3 00000000, parameter4 8938f682. Error code 100000d1, parameter1 1b4c1b4b, parameter2 00000009, parameter3 00000000, parameter4 89139238. Attached are the Minidumps in question. Mini042808-01.dmp Mini051408-01.dmp |
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#2
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0xD1 errors are due to faulty drivers. Your first minidump cites L8042Kbd.sys This is a Logitech PS2 Keyboard Filter Driver that belongs to the software Logitech SetPoint Keyboard Driver.
Your second 0xD1 error cites i8042prt.sys; i8042 Port Driver belongs to the software i8042 Keyboard and PS/2 Mouse Port Driver or Microsoft Windows Operating System. It is a system function driver found in Microsoft Windows 2000 and later versions for PS/2-style keyboard and mouse devices. * Go to the Logitech website and update your drivers. |
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Windows XP BSOD on Vaio laptop - 1000007f