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Unknown Devices in a Toshiba Protege

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  #1  
Old 07-22-2008
Klytus's Avatar
TechSpot Member
 
Member since: Aug 2006, 65 posts
Unknown Devices in a Toshiba Protege

We just got a Toshiba Protege R500-S5006X at work. There were no system disks in the box, and I've already blown-away the entire hard-drive to install one of our images on it. I've done a fresh install of Windows XP Professional with SP3 and have downloaded and installed every driver I can find on the Toshiba website (audio, bluetooth, lan, storage matrix, video, wifi, modem, chipset and the touchpad). Yet after all that, I *still* have two "Unknown Devices" in the Device Manager, and I'm damned if I can figure out what they are supposed to be.

Thanks in advance.
  #2  
Old 07-22-2008
CCT CCT is offline
TechSpot Evangelist
 
Location: Canukistan
Member since: Apr 2007, 3,556 posts
All devices in the comp are identified in the registry:

I'll be back with the location.

HK Local Machine, System, Current Control Set, Enum , PCI.

Last edited by CCT; 07-22-2008 at 05:32 PM..
  #3  
Old 07-23-2008
TechSpot Booster
 
Location: Odessa,Ukraine
Member since: Jun 2007, 570 posts
klytus, try to use the everest software, this toll will help you to identify your hardware.
  #4  
Old 08-08-2008
TechSpot Member
 
Member since: Aug 2008, 35 posts
Most of the time these are are something like a card reader.. ie: Texas Instruments.

You could also try using the Unknown Device Identifier freeware tool; it'll show you every component on that laptop so you can figure out which drivers is missing:
freewarefiles.com/Unknown-Device-Identifier-V_program_18028.html
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