getting close 2 mnths now. u reckon i change the drive or its a software issue?maybe system restore? dont wanna change all the things i done cuz of this driver. am fed up now.didnt have any issues from it though b4.used to burn and read from this drive. maybe should just move on but to which one?help me pliz

did system restore help
if not
according to wat u said
i conclude that your motherboard is having an hardtime recognising ur cd/dvd device
try reconnecting your device..
hope this helps

This doesn't seem to be a malware issue. Thread moved to "Mobile Computing" as I believe the problem is likely related to the laptop and/or its brand.

Tried to open cd/dvd drive in my computer and it said "request could not be performed because of an I/O device error"

the drive not reading dvd or cd now.Light just flashes when you insert disc and stays on after.Cd or dvd not shown in my computer

Update the drives firmware

Download Disc Info
Select your drive (may already be selected)
Click on View
Click on Firmware Updates
Click Search

This will either take you to another webpage with your updated firmware, or directly to your firmware updated file

Once the firmware has been found for your drive, please update it. (This can be critical, as the incorrect firmware can stop your drive from working, so make sure)

"... could not be performed because of an I/O device error..."
This is commonly a hardware failure in the device that cannot be repaired at a cost lower than replacement.
Optical drive errors are now the number one failure in both desktops and laptops. Replacement is the lowest cost option for returning to reliability.

like i told u
ur mobo cannot read ur device [dvd/cd rom]
the light just indicates that the device is powered up
but if the lights remain throughout then it just means that ur device is not working properly
get it repaired

Impossible to repair them, even if parts were available, which they are not. It is best to move on. Replacements in Australia are simple. Consider Lite-On, Teac, Samsung, Pioneer, Yamaha, LG (my favorite) or Plextor... as the most reliable.
Avoid HP, Sony, H&L, NEC, Ultra, Rosewill, Optiarc and ASUS.
If a laptop, Teac is best, followed by Nec Optiarc
The battle simply is not worth it.

thanks guys for the suggestions.Might get it replaced.