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Blue screen error - stop:0x0000007e

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  #1  
Old 09-12-2008
Newcomer, in training
 
Member since: Sep 2008, 28 posts
Blue screen error - stop:0x0000007e

hey friends i got this blue screen error of death jst at the start of
windows xp media center loading---stop:0x0000007e
(0xc0000005,0xf887018e,0xf8918748,0xf8918444)..my hp pavilion dv2000
had been affected by many blue errors which were cured bt can sum1 help
me through dis plzzzzz..panda av 2008 detected many spyware on my pc
which i deleted...actually i have 2 windows..media center is now
showing blue screen error..bt xp pro is running..so help me what can i
do to get away from dis blue screen error............thnx in advance
my main problem is that i cant even open
my windows..blue screen comes when windows starts..
  #2  
Old 09-15-2008
Newcomer, in training
 
Member since: Sep 2008, 28 posts
i cant even start windows in safe mode...
i repaired using my xp media center by boot disk...which was
going ok but in b\w installing windows procedure this error occur
stop:0x0000007e (0xc0000005,0xf89c318e,0xf8a47740,0xf8a4743c)
hpqkbfiltr.sys -addres f89c318e base at f89c0000,
date stamp 46770333

begining dump of physical memory
physical memory dump complete

so what should i do now with hpqkbfiltr.sys bcoz it is stopping me to
repair xp media center

i installed kaspersky in my 2nd windows & it detected hpqkbfiltr.sys as keylogger bt no option to repair or delete it..so wat now guyz ..can anyone help -plzz
  #3  
Old 09-15-2008
tw0rld's Avatar
TechSpot Booster
 
Member since: Oct 2007, 585 posts
have a look at this;http://support.microsoft.com/kb/330182
  #4  
Old 09-15-2008
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,803 posts
0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.


The driver that you listed in your second post is hpqkbifltr.sys which is a
HpqKbFiltr Keyboard Filter Driver - HP Quick Launch Buttons. There are posts on the internet that connect this driver with this 0x7E error.

First attempt to update your drivers for your HP products. see if that brings stability.

A red flag for me is the amount of infection you've had to deal with. What are you using for your anti-virus, firewaall, and antispyware? Do you have a router?
  #5  
Old 09-17-2008
Newcomer, in training
 
Member since: Sep 2008, 28 posts
route44--i actually switch off my kav for a while(1day) & busy in doing internet surfing downloading...then i restarted my laptop & then this error happened...thank GOD i got a 2nd window to fix this up...i ll update the file n lets see(hpqkbfiltr.sys)
  #6  
Old 09-17-2008
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,803 posts
Shutting down KAV left you open. Do you have a router/firewall?
  #7  
Old 09-22-2008
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Member since: Sep 2008, 28 posts
now i have 2nd windows running with panda..i need to repair media center
  #8  
Old 10-02-2008
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Member since: Sep 2008, 28 posts
problem become big now..i installed 2nd os win xp sp2,installed alwil avast av on it ,after update it detected many viruses,spywaes in SVI(system volume information) folder which is the most infected folder n vunrable to viruses...now with "super antispyware & true sword spyware remover"" they removed more viruses in that drive..then i thought windows would be ok but when i started my 1st window boot ..blue screen error occur on windows xp loading screen """stop:0x0000007e
(0xc0000005,0xf887018e,0xf8918748,0xf8918444)"".....anyone with solution???
  #9  
Old 10-02-2008
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,803 posts
Utilize the online scanners for NOD32 and BitDefender. If you still have infections then a full reformat may be your only option.
  #10  
Old 10-02-2008
Newcomer, in training
 
Member since: Sep 2008, 28 posts
someone told me to rename C:\windows\system32\intelppm.sys ???then i renamed it but nothing happens same error stop:0x0000007e(0xc0000005,0xf89e618e,oxf8b1e850,0xf8b1e54c)

Last edited by guana; 10-03-2008 at 08:02 AM..
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