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Problem with xp sp2

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  #1  
Old 10-02-2008
complover's Avatar
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Member since: Oct 2008, 19 posts
Problem with xp sp2

Hi
I can't install windows xp sp2 on my laptop and it is causing many problems (i can't download word 2007 etc.) It says I don't have permission or authority or access or something. Can anyone help me?? I need to be able to use this laptop. (I tried over the internet, do I need to get the CD) This is a dell inspiron 1150 (I know its old and cheap, but I use it often for various reasons)
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  #2  
Old 10-02-2008
sprandel17's Avatar
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Location: Minnesota
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Have you tried installing sp3?

Quote:
Originally Posted by complover View Post
It says I don't have permission or authority or access or something.
Also, give us the exact error message that appears.

Last edited by sprandel17; 10-02-2008 at 01:43 AM.
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  #3  
Old 10-02-2008
TechSpot Maniac
 
Location: Chicago-land, IL
Member since: Apr 2007, 1,571 posts
Quote:
(i can't download word 2007 etc.
As an aside... people who use it seem to hate 2007 and wish could go back to earlier version. Stick with 2003 or other earlier version if you have it. (Gee, kinda sounds like Vista)
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  #4  
Old 10-02-2008
momok's Avatar
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Location: Singapore
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Hmm, am I the only one that likes the new office 2007 and its functions/organization?
Anyway, do patch up to SP3, though I'm not sure if it would solve the problem. As sprandel17 mentioned, let us know the error message too.

Last edited by momok; 10-02-2008 at 02:56 AM.
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  #5  
Old 10-02-2008
TechSpot Maniac
 
Location: Chicago-land, IL
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Hmmm.. i think you're the first person i've heard say so!
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  #6  
Old 10-02-2008
TechSpot Member
 
Location: Virginia
Member since: Jun 2007, 91 posts
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I dont really hate 2007, I use it at my work all the time its fine you just need to get use to the changes

Hmm.....sounds like mojave
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  #7  
Old 10-02-2008
tw0rld's Avatar
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Member since: Oct 2007, 472 posts
Quote:
Originally Posted by momok View Post
Hmm, am I the only one that likes the new office 2007 and its functions/organization?
Anyway, do patch up to SP3, though I'm not sure if it would solve the problem. As sprandel17 mentioned, let us know the error message too.
I Love Office 2007, and Vista. I think people just hate the notion of relearning the enhanced product, In other words, "it is too much work".

matt1522
Maybe you are having problems receiving or installing MS Updates. Please be more detailed in your description of the problem.
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  #8  
Old 10-02-2008
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Location: Virginia
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Im not the one who had the problem tw0rld I think you mean complover

Last edited by matt1522; 10-02-2008 at 05:31 PM.
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  #9  
Old 10-02-2008
tuant's Avatar
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Location: CA, USA
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Someone might have set restricions on the notebook preventing you from downloading/installing softwares. Are you log in as the 'administrator'?
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  #10  
Old 10-02-2008
tw0rld's Avatar
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Member since: Oct 2007, 472 posts
Quote:
Originally Posted by matt1522 View Post
Im not the one who had the problem tw0rld I think you mean complover
My Bad!
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  #11  
Old 10-02-2008
complover's Avatar
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Member since: Oct 2008, 19 posts
Here's what it says:
"access denied"
It goes through about half of the downloading from the icon on the desktop, but then cancels it at this point. Yes I have tried downloading sp3, it says the same thing. I was able to download sp1 off the internet with no problems
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  #12  
Old 10-04-2008
complover's Avatar
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Also, I am the adminadstator on my computer.
Could it have something to do with the internet connection? Should I get the disk???
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  #13  
Old 10-04-2008
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Location: Virginia
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tw0rld

Its cool I think everybody knows who you were talking about
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  #14  
Old 10-05-2008
complover's Avatar
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Anyways... can anyone help me??? Should I get the disk, and if so, where do I get it from
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  #15  
Old 10-05-2008
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Location: Virginia
Member since: Jun 2007, 91 posts
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What I had to do is find a download of sp2, do it on another computer then burn it to a disk and install it on the laptop from the disk

Last edited by matt1522; 10-05-2008 at 11:32 AM. Reason: correcting my self
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  #16  
Old 10-05-2008
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Member since: Oct 2008, 2 posts
i need help this is my first question.i cannot download anything.it tells me that errors found im not sure.but i also cannot play my windows media player.
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  #17  
Old 10-05-2008
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Location: Virginia
Member since: Jun 2007, 91 posts
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nymama

I would start another thread and post the exact problem you are having along with computer specs.

with out knowing anything we cannot help you
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  #18  
Old 10-05-2008
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Location: Virginia
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complover

I would go to another computer with a cd burner and download
Sp 2 from this website

http://www.softwarepatch.com/windows/xpsp2.html

burn it to a cd and run it on the laptop then it should install without a problem
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  #19  
Old 10-07-2008
complover's Avatar
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Member since: Oct 2008, 19 posts
Okay, that sounds like a good idea. Also, my friend has a disk, and I have had bad luck with burning CD's (blown out 3 cd burners, the bad luck just follows me so would the xpsp2 cd work also???
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  #20  
Old 10-07-2008
TechSpot Member
 
Location: Virginia
Member since: Jun 2007, 91 posts
System specs
Ok let me make sure

I just want to make sure I have the problem correct you have a laptop that you installed Xp sp1 on now you need to install sp2 but it wont download correctly
on the laptop from the microsoft website.

If that is the problem then what I suggested might work, To answer you question installing sp2 from a cd will work I have done it, as a matter of fact I have a copy of Xp that does not have sp2 so I burned it seperately now when I install it I have to make sure that I install sp2 also because things wont work right if i dont.

I think that there was a upgrade or fix before sp2 came out that included a new version of the installer I think 3.1 if you do not have this you cant upgrade anything. (I know I had this problem once but can't remember specifics)

Also is this a legal copy of XP if not this is another problem you wont be able to use the windows genuine advantage which is what all of their updates go through now including office 2007 ( the genuine advantage software installs automatically and from then on out it when you use the windows update it checks that software)

and you still havent given the exact error message so with the limited info I have there are the only a couple solutions I can come up with. You should copy the entire error message.
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service pack 2, sp2 problems, windows xp updates, xp sp2
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