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Windows vista BSOD/crashing

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  #1  
Old 02-02-2009
Newcomer, in training
 
Member since: Feb 2009, 2 posts
Windows vista BSOD/crashing

computer crashes usually within 10 mins


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 803D3130
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini020209-01.dmp
C:\Users\steve\AppData\Local\Temp\WER-82774-0.sysdata.xml
C:\Users\steve\AppData\Local\Temp\WER704F.tmp.version.txt
  #2  
Old 02-02-2009
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,805 posts
As per auhma.org - 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause and, of these, memory hardware failures are the most common.

So, the first thing you should do is run Memtest on your memory:

1. Go to www.memtest.org and download the latest ISO version. It is free and perfectly safe.

2. Burn to a CD.

3. Place CD in your drive and reboot with CD in drive. The test will take over.

4. Let it run for a LONG time. The rule is a minimum of 7 Passes. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

5. If you have errors you have corrupted memory and it needs to be replaced.

6. Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test.
  #3  
Old 02-05-2009
Newcomer, in training
 
Member since: Feb 2009, 2 posts
windows vista has memory diagnostics which checks ram...I did that, no problems found....
  #4  
Old 02-05-2009
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,805 posts
Run Memtest. Make sure that it has at least 7 Passes under its belt. I've seen people use Microsoft diagnostics for memory and pass but when they did memtest errors came up.

This is not to say memtest is perfect because bad memory has been known to Pass on occassion. This test needs a lot of time to run and that is why a lot of people will start it a couple of hours before they go to bed and check it the next morning.

Keep in mind we are doing a a standard, first step diagnostic work here to determine if it is your RAM or not.

* Let us know of the results.
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