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My Computer restart when my DSL modem don't work

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  #1  
Old 04-09-2004
Newcomer, in training
 
Member since: Apr 2004, 1 posts
My Computer restart when my DSL modem don't work

i have speedstream 4060 moden DSL when i start my comp and the modem didn't work my comp restart by it self after the restart i get messeage that my comp restore from sharp error caused by the modem

i am using XP
  #2  
Old 04-13-2004
PanicX's Avatar
TechSpot Ambassador
 
Location: Southern California
Member since: Feb 2002, 829 posts
System specs
Is this a new modem? Does it require any software to be installed before connecting it to your computer? Does this modem connect to your computer through a USB port?

It seems likely that your modem is defective and will need to be replaced. Check that you installed it properly according to the installation instructions and also check that your PC is up to date and working properly. If you've done these things and your computer still crashes, take the modem back to the store and get it replaced.
  #3  
Old 04-13-2004
Deal Svengali's Avatar
TechSpot Booster
 
Member since: Mar 2004, 376 posts
If it connects via you USB, get rid of it and get one that connects to your computer via an ethernet port. Put in a router between you and the computer, to give you some basic protection and keep up the connection.

For your problem, I would check for my DSL Logon software and check for any new firmware for your speedstream.
  #4  
Old 02-12-2006
Newcomer, in training
 
Member since: Oct 2005, 8 posts
The major cause of this problem is that manufacturer of this modem have been taken over by SIEMENS who havn't bothered to update the driver as they had their own line of ADSL modems. The last driver which was available was for 98SE. after that no one had even bothered to update the drivers. Though the driver works with XP but sometimes it just restarts after a reboot being unable to load the required drivers. Many ISP's who were offering this Modem have discontinued doing so becoz of lack of updated driver.
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