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Help for blue screen
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#1
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Help for blue screen
Somebody help me, I am really tired to solve my problem.
I got blue screen Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini030809-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: d1 BCP1: 83C1D000 BCP2: 00000002 BCP3: 00000000 BCP4: 89FD9082 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Server information: 3ff7e558-86a3-4afa-bb32-595232aa1e05 This is my system information S Name Microsoft® Windows Vista™ Home Premium Version 6.0.6001 Service Pack 1 Build 6001 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name VANSONDA-PC System Manufacturer Hewlett-Packard System Model HP Pavilion dv6000 (GA384UA#ABA) System Type X86-based PC Processor Genuine Intel(R) CPU T2080 @ 1.73GHz, 1733 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Hewlett-Packard F.2D, 11/26/2008 SMBIOS Version 2.4 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "6.0.6001.18000" User Name Vansonda-PC\Vansonda Time Zone Central Daylight Time Installed Physical Memory (RAM) 1.00 GB Total Physical Memory 0.99 GB Available Physical Memory 439 MB Total Virtual Memory 2.24 GB Available Virtual Memory 1.36 GB Page File Space 1.28 GB Page File C:\pagefile.sys This problem makes me cannot use windows update and updates my anti-virus. I use Bit Defender Total Security 2009 |
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#2
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Your error is 0xD1 and these are almost always caused by faulty drivers but the information you supplied doesn't supply that information. I have a few questions:
1. Can you scan with BitDefender or is that blocked from doing so as well? 2. Can you run in Safe Mode? 3. Can you access the internet and if so what has that experience been like? Also, please attach your five latest minidumps in your next post. How to find your Minidump Files: My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files. It is these files that we need (not the folder). Attach to your next post. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don’t Zip each one individually. |
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#3
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1. I can scan with BitDefender, but there are several files that cannot be scanned because it needs a password.
2. I can run Safe Mode with or without networking 3. I can access the internet, but i takes little bit time and freezing to connect the internet. Sometimes I got blue screen while using internet or playing Warcraft III. I just found 1 minidump in the minidump files folder. I have attached the file. |
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#4
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Your error is 0xD1 which are almost always caused by faulty drivers. In your case it is e100b325.sys which is a driver for your Intel Network Card/Adapter.
This would explain your issues with connections and other online issues. Update your drivers. |
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#5
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i have 2 network adapters: Intel(R) PRO/100 VE Network Connection and Intel(R) PRO/Wireless 3945 ABG Network Connection. I have tried to update both of those adapters, but it said that the device is up to date. So, what should I do? Do I need to uninstall them?
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#6
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Uninstall/reinstall drivers for your wireless.
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#7
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thank you for ur help Route44. i have 1 more question for u.
If i uninstall my wireless, how could i connect the internet, and where can i install my wireless again? Thank you |
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#8
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You could download your wireless drivers to your desktop. Uninstall and then reboot and install the new drivers.
Better yet, go to HP's website, find your particular model, and update the latest drivers for your system. Does this bring stability? Last edited by Route44; 03-14-2009 at 01:11 AM.. |
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Help, blue screen 0x0000007E cant get past this screen