Hi. Anyone could help me here..


Microsoft Office Enterprise 2007 configures everytime I open it. Tried to reinstall a couple of time but got no luck. Tried to search on the web but didn't able to fix the problem.

Kindly help. Thanks!

Try this:

• 1. Un-install office from control panel>add or remove.
• 2. Delete the office registry key under both hives

  Hkey_current_user\software\Microsoft\office

  Hkey_Local_Machine\software\Microsoft\office

• 3. Reboot your computer
• 4. Install office.

Here's a pic: http://tinyurl.com/UninstallOffice

Hi kimsland!

Thanks for the help. I did follow the instructions you've send but unfortunately it didn't solve my problem. Any other ideas? Thank you!

Are you an Administrator configured account holder?

Looks to me that you may have malware installed
Have a look at the guide posted below (run through the scans)
Oh and I prefer Avira Antivirus (if you have AVG8 pls remove it)

UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Yes I am an admin account holder and I am also using AVG8...

Thanks! I will follow the instructions from the link that you've send. Hope it works then. Thank you...

Uninstall your AVG Antivirus
Then run the removal tool
Here is the 32Bit version (most users): http://www.avg.com/filedir/util/avg_...avgremover.exe
Here is the 64Bit version: http://www.avg.com/filedir/util/avg_...removerx64.exe


Install Avira free AntiVirus

I have uninstall AVG antivirus from control panel. I am currently downloading the Avira anti-virus.

Based on the link that you've shared with me do I really need to download the following?:
-comodo (firewall) (installed already)
-ccleaner
-Malwarebytes' Anti-Malware
-SuperAntiSpyware Home Edition Free Version
-Hijackthis Instructions

Yes

If you already have the current programs installed, then you may need to just update them

Also read here on how to attach the logs: http://www.techspot.com/vb/showpost....54&postcount=4

You may want to open a New Thread in Virus & Malware removal for further help

Step 1 Antivirus scanning - still scanning
Step 2 CCleaner - done
Step 3 Real Time Monitoring Programs - do I need to finish step 1 & 2 before proceeding with step 3? BTW what are these Real Time Monitoring Programs?

Yes it's always good to have Avira do a full scan on it's own

Also there's a link in this quote (from the guide)
That discusses many "real time monitoring programs" programs, and how to disable them

Sorry I wasn't able to attached this log from CCleaner


[B][U]Moderator Edit[/U]:
Pasted logs removed[/B]

All logs must be [B][COLOR="Red"]Attached[/COLOR][/B]
Refer to the link above that thankfully I quoted
[COLOR="White"].[/COLOR]

Here's the log from the CCleaner...


[B][U]Moderator Edit again[/U][/B]
[B]We don't need the CCleaner log[/B] !
[COLOR="Red"]Still waiting for the 3 logs as an attachment...[/COLOR]
[COLOR="White"].[/COLOR]

Attached Files

	CCleaner log (Applications).txt (2.1 KB, 0 views)
	CCleaner log (Windows).txt (5.1 KB, 0 views)
	registry.txt (23.2 KB, 1 views)

Hi Kimsland..

kindly check the attached file. thosw were the logs from the malware and anti-spyware. do i need to removed/delete all the infected files? [B]thanks[/B]..


[B][U][COLOR="Red"]Moderator Edit[/COLOR]:[/U][/B]
That's ok, but as you have been banned I cannot help you.
I highlighted your thanks to me though
And you did help me create an excellent guide though: [url]http://www.techspot.com/vb/post733954-4.html[/url]
Good luck on another forum, somewhere else
But make sure [B]you follow instructions[/B] if you do.

Attached Files

	SUPERAntiSpyware Scan Log - 03-20-2009 - 15-52-21.log (8.9 KB, 0 views)
	mbam-log-2009-03-20 (15-54-15).txt (4.0 KB, 1 views)