ryantech- i did windows xp update and installed service pack 3.

tmagic- i uninstalled the mcafee that i had before i downloaded what i listed yesterday. if there is anything that u think i should remove from what i down loaded pls tell me as i have no idea. i downloaded what ryantech's link said (the 8 steps).

Ok have you done the first 2 steps yet if no please do so
if yes can you tell me what anti virus you used so I can help you with step 3

Ryantech- i have done step 1 and 2....

when i done step 1- this is the report, i dont know what i need to do next.


End of the scan: 02 April 2009 22:46
Used time: 2:11:46 Hour(s)

The scan has been done completely.

5290 Scanned directories
419425 Files were scanned
17904 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
17902 Files were moved to quarantine
0 Files were renamed
2 Files cannot be scanned
401519 Files not concerned
2662 Archives were scanned
5 Warnings
17904 Notes
34883 Objects were scanned with rootkit scan
0 Hidden objects were found

17904 Viruses and/or unwanted programs were found
17902 Files were moved to quarantine
Thing is doesn't say what happened to the other two

well for step 3 I need to know what anti virus you use so I can you thought step 3
in the mean time make sure you have
malware bytes for step 4 http://www.malwarebytes.org/mbam.php
and super anti spyware for step 5 http://www.superantispyware.com/
It is important that you do step 3 before the other as they may not work properly

Ryantech- i deleted macafee and downloaded aviras as u suggested.

as for the other 2 files. i think it coudlnt be scanned- see below in my previous note.
all ready for next step

this is really easy, open Avira you will clearly see 'avir vir gurad' click deactivate (told ya)
before you do this you need to make sure you are not connected to the internet as you are not fully protected
if you haven't already install and UPDATE
Malwarebytes' Anti-Malware
SuperAntiSpyware Home Edition

step 4 is malware bytes install and run full scan
then you need to save the log file that comes up after the scan and post it
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Step 5 SuperAntiSpyware Home Edition
again full scan and post log

Obtain the SuperAntiSpyware log as follows:
Click on 'Preferences'.
Click on the 'Statistics/Logs' tab.
Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
It will then open in your default text editor,such as Notepad.

for both of those the full scan option is clear to see when you first load up the programe
you can now re activeate the gurad on anti virus and contect to the internet

if you need help with the last steps ask but just reading the 8-step should do UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

ryantech- oh how i need u and every other IT friendly person.

im crying at this point- all was going well, ive got to step 5 and the PC is talking again and saying this same old message: system failed cpu test. ive done the scans over and over again and it keeps coming back. help me pweez!

ok well first off complete all the steps and post the logs -it's a 8 step for a reason
second conteact asus and ask them about it they my just have an anwser-when doing so make sure you tell what motherboard you have 'ASUS A7NBX'

Just have some one reformay you hard drive and start fresh

try running Prime95 on it, and see if it fails that.

I wouldn't suggest a reformt yet as It may be the motherboard so a re formate isn't going to do much

tmagic- i am still having this lady voice, if only i couold record it and let u hear it. any ways, looking back at my messages- which of the ones below do u think i dont need that i downloaded a few weeks ago?
1- reg cure
2- jxp install-6
3- digsby setup
4- driver detective
5- avira antivir
6- za setup
7- regustry nechanic
8- c cleaner
9- avg
10 - arotrial
i was thinking of reformatting and wiping everything (which would be the billion time)... ive dont it so much i managed to loose a whole folder and cannot find it and some of the stuff i have deleted and do not want are being identified somehow. im at my wits end now

If you have reformatted (a billion times) and you can't find a setting in the bios to enable or disable the "voice", it has to be a problem with the motherboard or power supply... maybe both. I have heard of the motherboards that have a "voice" but I have never seen one in person... I don't care to see one either! An LED display is enough for me. Delete 1, 2,3, 6, 9 and 10, but all this is really irrelevent at this point

thanks. im going to delete those u have advised me. also can u tell me how to check/ or update the bios just to make sure all is ok.. and by doing this will i loose any documents?

Updating bios is tricky, but it might help your problem. As long as the bios is updated successfully, you won't loose anything. If the bios update fails, you might loose everything including the motherboard.

Bios update Utility:
http://support.asus.com/technicaldoc...nt.aspx?no=714

here is the info: i dont know which one is the motherboard info (sorry, im IT bimbo) lol
1 x ASUS A7NBX NVIDIA NFORCE2 CHIPSET UDMA 133 RAID & SERIAL ATA, 3XDDR DIMM (DDR400), AGP PRO (X8), 5XPCI, 6XUSB 2.0 PORT, ALC650 6CH AUDIO WITH SOUNDSTROM DOLBY DIGITAL (AC-3) ENCODER, DUAL 10/100MBPS LAN & 1EEE 1394 FIREWIRE ONBOARD, HARDWARE MONITORING

1 X AMD ATHLON XP OFFICE 1667MHZ CPU (266MHz)

1 X EVERCOOL ND18-715 HEAVY DUTY HEATSINK + CPU COOLER UPTO ATHLON XP 2800+
LEADTEK WINFAST A280 TD MYVIVO GEFORCE 4 TI 4800-SE 128MB DDR AGP 8XVGA CARD WITH VIDEO IN & OUT ALSO DVI OUT
1 X 6 CHANNEL INTEGRATED SOUNDCARD

2 X PC3200 256MB DDR CL2.5 HIGH PERFORMANCE DDR SDRAM

1 X SONY DDU1621 16x DVD ROM (40X CD ROM) TRAY LOADED

1 X PIONEER DVR-A05 4XDVD-R & 2xRW DVD REWRITER WITH BUFFER UNDER-RUN PROTECTION (WITH SOFTWARE)

1 X MAXTOR 120GB DIAMONDMAX PLAUS 9 UDMA 133 HARD DRIVE (7200 RPM)

1 X PURETEK PT-3525 56K V.92 CONEXANT CHIPSET INTERNAL PCI MODEM (DATA/FAX/VOICE)

1 X 10/100 Mbps INTEGRATED ETHERNET CARD

1 X 3.5" 1.44MB FLOPPY DISK DRIVE

1 X V770D BLACK + BLUE MIDI 4 BAYS ATX TOWERCASE 350WPSU WITH 2 FRONT USB PORT, CLEAR SIDE WINDOW & 2 STRIP OF LIGHT IN FRONT

1 X CWT 450 HEAVY DUTY PFC ATX PSU WITH TWIN SILENT BALL BEARING FAN

(not too sure about this description)- 350W ATX PSU WITH P4 CONNECTOR

oh, and i tried to contact the people who made the PC and they seem to have closed down, no valid emial or website which was on the receipt

thanks

Ok Tiggy, the bios update is in the link I posted. I went back and your motherboard is an ASUS A7NBX, Do what the link asks you to do

kool magic, im printing the instructions so that i can follow it step by step, its been done for me before but always looks complicated. will try it during this week as im going to save all my work (just incase). will let u know how it goes. thanks

Just take your time and good luck

You could try connecting a known working hard drive (from another computer) to the troubled computer. If it boots and works fine then you know that your hardware is probably working fine.