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Cannot restore emachine burnt driver DVDs

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  #1  
Old 03-29-2009
kcd kcd is offline
Newcomer, in training
 
Member since: Mar 2009, 3 posts
Cannot restore emachine burnt driver DVDs

i recently bought an emachines computer, i have burnt two dvd's and three cd's but now it wont recognize the drivers and it wont let me restore at any point. i went to the so called support and they diconnected on me twice. plz help

Last edited by kimsland; 03-29-2009 at 12:08 PM.. Reason: renamed Thread. please be more descriptive in future. "Hello all. i'm confused" is not good
  #2  
Old 03-29-2009
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Your drivers are freely available on the Net. no phone disconnection required
http://www.emachines.com/support/product_support.html
  #3  
Old 03-29-2009
kcd kcd is offline
Newcomer, in training
 
Member since: Mar 2009, 3 posts
emachines driver not being recognized

thank you for the reply, do i get on the site you showed me in your reply? i'm not to computer smart.
  #4  
Old 03-29-2009
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Yes
Yes you do

By the way can you tell me the:

Model number of your Emachine?
Is it a Desktop or a laptop?
What Windows you are using?


And what are you trying to Restore? ie

Are you trying to restore your drivers?
Are you trying to restore your Windows?
And why are you trying to restore this? Was there a problem or something?

If you need further help, you must answer all of the above
  #5  
Old 03-29-2009
captaincranky's Avatar
TechSpot Evangelist
 
Member since: Oct 2006, 7,584 posts
Are these the factory restore discs that were burnt?
  #6  
Old 03-29-2009
kcd kcd is offline
Newcomer, in training
 
Member since: Mar 2009, 3 posts
model- EL1200-06w, desktop, windows xp, tryin to restore my drivers cause it wont let me burn cd's or dvd's. i have burnt 2 dvd'sand 4 cd's then all of a sudden it wont let me.
  #7  
Old 03-29-2009
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Well here are all your drivers: http://support.gateway.com/support/d...n&param=EL1200

But this could be Windows corruption (as Windows supplies the drivers for CD or DVD drives, not emachine)

Or it could be that Windows require MS updates to be completed (ie you need minimum XP Service Pack 2 - freely available through Windows Update)

Or it can just be a faulty CD or DVD drive itself (they do fault )

One last option would be Virus or malware activity (that could cause any issue )
We have an excellent guide h e r e on help with that. But that would require a New Thread in the Virus and Malware removal forum, for further help

Please let us know which one resolved it
Closed Thread

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