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Windows XP Error crash
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#1
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Windows XP Error crash
I was wondering if anyone can explain this BSOD for me. Here is the dump file:
BugCheck 1000000A, {c072d7d8, 2, 0, 8051cefa} Probably caused by : Unknown_Image ( nt!KiTrap0E+cc ) Followup: MachineOwner --------- kd> !analyze -v *************************************************************************** **** * * * Bugcheck Analysis * * * *************************************************************************** **** IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: c072d7d8, memory referenced Arg2: 00000002, IRQL Arg3: 00000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 8051cefa, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: c072d7d8 CURRENT_IRQL: 2 FAULTING_IP: nt!MmAccessFault+b82 8051cefa 8b07 mov eax,dword ptr [edi] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: lsass.exe TRAP_FRAME: a99bfd64 -- (.trap 0xffffffffa99bfd64) ErrCode = 00000004 eax=0000000e ebx=000ee498 ecx=00000003 edx=0000004a esi=7444ee7c edi=00143040 eip=74444f0f esp=00b8f670 ebp=00b8f680 iopl=0 nv up ei pl nz na pe cy cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010207 001b:74444f0f ?? ??? Resetting default scope LAST_CONTROL_TRANSFER: from 8054052c to 8051cefa STACK_TEXT: a99bfd4c 8054052c 00000000 7444ee7c 00000001 nt!MmAccessFault+0xb82 a99bfd4c 74444f0f 00000000 7444ee7c 00000001 nt!KiTrap0E+0xcc WARNING: Frame IP not in any known module. Following frames may be wrong. 00b8f680 00000000 00000000 00000000 00000000 0x74444f0f STACK_COMMAND: kb FOLLOWUP_IP: nt!KiTrap0E+cc 8054052c 85c0 test eax,eax SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!KiTrap0E+cc FOLLOWUP_NAME: MachineOwner IMAGE_NAME: Unknown_Image DEBUG_FLR_IMAGE_TIMESTAMP: 0 BUCKET_ID: RAISED_IRQL_USER_FAULT MODULE_NAME: Unknown_Module Followup: MachineOwner --------- |
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#2
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I don't do the minidumps, but if you find the corresponding Error in the Event Viewer, I might be able to assist.
I would like more information on the BSOD: Quote:
Quote:
The tags you will be looking for are: 1. nt!KiTrap0E+cc 2. IRQL_NOT_LESS_OR_EQUAL 3. PROCESS_NAME: lsass.exe (Desc. of lsass.exe: Local Security Authentication Server. It verifies the validity of user logons to your PC/Server.) |
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#3
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Bobbye,
Thanks for replying to my issue. I was printing some set of pictures to our Laserjet when this happened. This machine is a windows xp pro machine with all current windows updates. It connects to a Domain so that the user can log into the software that stores pictures for printing. This is the first time i got this BSOD. I have never gotten this before nor has it happened again. As soon as she sent the job to the printer the machine rebooted itself. When restarting and logging in i received a windows has recovered from a serious error. I went to the event log and this was logged. The error message is as follows: Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 4/16/2009 Time: 5:17:53 PM User: N/A Computer: DAISYPC4D Description: Error code 1000000a, parameter1 c072d7d8, parameter2 00000002, parameter3 00000000, parameter4 8051cefa. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 30 1000000 0020: 61 20 20 50 61 72 61 6d a Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 37 32 64 37 64 38 2c 20 72d7d8, 0038: 30 30 30 30 30 30 30 32 00000002 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 30 2c 20 38 30 35 31 00, 8051 0050: 63 65 66 61 cefa After seeing this I retrieved the dump file and opened it up to see what process or applications caused this error which i initially posted. Thanks for all your help in advance, -Homey76 |
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#4
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Quote:
If this was a one time message and the problem has resolved, don't worry about it. IF this continues to happen, use the troubleshooting in the quote box: Event #1003, Source System Error, Description: Error Code 0000000a = "IRQL_NOT_LESS_OR_EQUAL" - The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS. Quote:
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