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Geek Squad caught charging $580 for a loose IDE cable

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  #1  
Old 05-22-2009
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Geek Squad caught charging $580 for a loose IDE cable

FOX 12 tested a couple of local PC repair shops in Oregon and found a Geek Squad store that told them it would cost $580 to fix the "problem", a loose IDE cable on one of the HDDs, and also recommended buying a new PC, stating that the "broken" one had a virus.

Check out the full story here.
  #2  
Old 05-22-2009
TechSpot Booster
 
Location: South Africa
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I pity customers who live by the saying "Ignorance is bliss" ....

Spyder_1386
  #3  
Old 05-22-2009
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I have made very little money in my computer business because I refuse to cheat people who need their computers fixed. It is what it is. How can the technicians at Geek Squad that did this sleep at night?
  #4  
Old 05-22-2009
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Speaking of which, you could also buy an "ultra high quality" DVI cable for $120 at BestBuy or get a similar cable from Newegg for $15.
  #5  
Old 05-22-2009
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Quote:
Originally Posted by Julio View Post
Speaking of which, you could also buy an "ultra high quality" DVI cable for $120 at BestBuy or get a similar cable from Newegg for $15.
thats more than 2 HDMI cables lol
  #6  
Old 05-22-2009
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I thought that universal PnP, in combination with modular construction was supposed to make the computer repair process transcend "foolproof", and culminate in "***** proof". How could we know?

Quote:
Originally Posted by Julio View Post
Speaking of which, you could also buy an "ultra high quality" DVI cable for $120 at BestBuy or get a similar cable from Newegg for $15.
I always hold out for $12.00 or less and maybe even a rebate. And don't forget free shipping.
  #7  
Old 05-22-2009
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Oops that's what I meant, HDMI not DVI...
  #8  
Old 05-23-2009
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Quote:
Originally Posted by Julio View Post
Oops that's what I meant, HDMI not DVI...
$15 thats cheap, here in the UK it is like £35
  #9  
Old 05-23-2009
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Quote:
Originally Posted by FoReWoRd View Post
$15 thats cheap, here in the UK it is like £35
Read it and weep: http://www.newegg.com/Product/Produc...82E16812816002
Sorry man, please forgive me, I had to do that, self control isses.
  #10  
Old 05-24-2009
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Quote:
Originally Posted by captaincranky View Post
Read it and weep: http://www.newegg.com/Product/Produc...82E16812816002
Sorry man, please forgive me, I had to do that, self control isses.
i really dont care lol, im just saying how they overhype prices on useless items, if you know the item you can get it much cheaper, like £2.50
  #11  
Old 07-24-2009
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Monoprice.com... About $5-$6 after S/H.
  #12  
Old 07-24-2009
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Is there really a difference between say the $15 HDMI cable and the "Monster" Cables that cost a lot?
  #13  
Old 07-24-2009
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I second the monoprice link - it's the best place to get cables.
  #14  
Old 07-24-2009
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Quote:
Originally Posted by syde View Post
Is there really a difference between say the $15 HDMI cable and the "Monster" Cables that cost a lot?
I personally believe 99.999% oxygen-free 10-gauge gold plated performance stranded EM shielded magnetically aligned cables are nothing more than snake oil, espeically for your average person. Of course, I don't know about HDMI specifically, but considering they are digital... as long as the signal gets there.. you should be fine.

Here's an interesting one: Do coat hangers sound as good as monster cables.
  #15  
Old 07-25-2009
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Geek Squad FTL.
  #16  
Old 07-25-2009
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Now wheres that reciept?.....

Quote:
Originally Posted by Rick View Post
I personally believe 99.999% oxygen-free 10-gauge gold plated performance stranded EM shielded magnetically aligned cables are nothing more than snake oil, espeically for your average person. Of course, I don't know about HDMI specifically, but considering they are digital... as long as the signal gets there.. you should be fine.

Here's an interesting one: Do coat hangers sound as good as monster cables.
ROFLMAO! although i dont know why i am laughing, in the late 80's i was something of an audiophile, i invested some 15k into a Nakimichi system, with Altec Model 19 speakers. I bet I have $1000 in gold plated, oxygen free,shielded blah,blah,blah 'monster cables' out in the garage.......I guess I feel retroactively foolish
  #17  
Old 08-07-2009
Newcomer, in training
 
Member since: Aug 2009, 6 posts
They always over charge
  #18  
Old 08-07-2009
Newcomer, in training
 
Member since: Aug 2009, 7 posts
It's like anything (car repair, etc.) - if you are ignorant, there will always be someone who is more than willing to take advantage of you
  #19  
Old 08-07-2009
TechSpot Evangelist
 
Location: Four Corners, US
Member since: Dec 2006, 10,622 posts
We haven't seen that price from these corporat tesms, but commonly their billings in Southern Arizona start at $151 from the invoices we have seen... Of course, they had to drive 17 miles for the Show Up. $39 for a SATA cable that costs them $3.95... $89 for a $11 modem... $99 for a $22 optical drive. it goes on and on..
This is embarrassing to the entire industry, and prevents people from getting anything repaired. They just move it to their garage.
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