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Laptop will not connect to the internet using Wireless

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  #1  
Old 05-27-2009
Newcomer, in training
 
Member since: May 2009, 2 posts
Laptop will not connect to the internet using Wireless

My laptop will no longer connect to the internet using wireless.
I have had it for two years now, and have never encountered the problem before.
I'm not sure what to do to try and get it working again?

The laptop "says" that "This computer does not have a wireless network adapter installed and configured"..... but it has worked for about a year, and I haven't changed any settings...

Thanks.... sorry for lack of detail...

Last edited by NJJB92; 05-27-2009 at 08:04 AM..
  #2  
Old 05-27-2009
snowchick7669's Avatar
TechSpot Addict
 
Location: New Zealand
Member since: May 2009, 696 posts
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Hi NJJB92,

Have you tried connecting it via ethernet cable? Does it connect properly.

Check in device manager to see if it is listed there

Start > Right click on My Computer > Manage > Device Manager

It should be listed under 'Network adapters'. Check to make sure there is no yellow Question Mark beside it (list will be expanded if so).

The next step may be to reinstall the device itself. Let me know how you get on and myself or someone else can assist you on the next steps as to what info you find.

Take care!
  #3  
Old 05-27-2009
Newcomer, in training
 
Member since: May 2009, 2 posts
Thanks for the reply....

It works fine with the cable.

I went into the device manager, and there is no question mark next to it...

What do I do next?

Thank you for the response.
  #4  
Old 05-28-2009
fastco's Avatar
TechSpot Guru
 
Location: Ohio
Member since: Jun 2006, 1,511 posts
System specs
Go into the bios and see if it is enabled there. If it still doesn't work you can buy a replacement. They are pretty inexpensive. You could also just get a Wireless USB adapter and connect that way. Much easier.
  #5  
Old 05-28-2009
TechSpot Member
 
Member since: May 2009, 53 posts
System specs
Even if there's no question mark (or exclamation mark) next to it in device manager it wouldn't hurt to reinstall the drivers as was mentioned in an earlier post. Drivers can be funny things sometimes.

And I agree with fastco that a usb wireless device may be a good way if it continues to not function and you need a quick fix. However Installing a new wireless card in a laptop may be a bit of a problem though as they're normally soldered onto the motherboard, something that even a very advanced user could mess up horribly.

"I went into the device manager, and there is no question mark next to it..."
I'm confused does this mean that device manager picked the wireless up? Because earlier you said that "This computer does not have a wireless network adapter installed and configured"
  #6  
Old 05-28-2009
fastco's Avatar
TechSpot Guru
 
Location: Ohio
Member since: Jun 2006, 1,511 posts
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I have changed numerous mini pci cards in laptops and they are not usually soldered in. In my experience anyway.
  #7  
Old 07-11-2009
Newcomer, in training
 
Member since: Jul 2009, 1 posts
Quote:
Originally Posted by NJJB92 View Post
My laptop will no longer connect to the internet using wireless.
I have had it for two years now, and have never encountered the problem before.
I'm not sure what to do to try and get it working again?

The laptop "says" that "This computer does not have a wireless network adapter installed and configured"..... but it has worked for about a year, and I haven't changed any settings...

Thanks.... sorry for lack of detail...
Had a similar problem and discovered that my new router (Actiontec) had wireless networking protocol options in its setup as follows:
802.11b only
802.11g only
both 802.11b and g (recomended and default)

My 4 year old Thinkpad could deal with 802.11b, but not with the offered combination, and was not connecting to the network,

As soon as I set up the router to use 802.11b alone, all worked fine.
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