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I get Blue screen at shutdown

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  #1  
Old 08-14-2009
g4mer's Avatar
TechSpot Enthusiast
 
Location: Hell
Member since: Jul 2009, 316 posts
System specs
I get Blue screen at shutdown

I recently Installed Windows Vista Ultimate 32-bit with SP1. Everytihng works fine except when i try to turn off PC, before it's turned off, i get Blue screen that doesn't say anything and then after 3-4 seconds PC restart's. I can only use Power button to turn it off (that will damage hard disk). When i turn it back on, i get this massage from windows:
"Windows has recovered from unexpected shutdown"

When i click details i get this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 44
BCP1: 84C67B46
BCP2: 00000E7A
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081409-04.dmp
C:\Users\Srdjan\AppData\Local\Temp\WER-32796-0.sysdata.xml
C:\Users\Srdjan\AppData\Local\Temp\WER9E62.tmp.version.txt

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When i go to Minidump i get some wierd letter's that don't mean anything, and i can't copy that here because it's too long and my PC freeze's.
And when i go to "C:\Users\Srdjan\AppData\Local\Temp\WER9E62.tmp.version.txt"
i get this:

Windows NT Version 6.0 Build: 6001 Service Pack 1
Product (0x1): Windows Vista (TM) Ultimate
Edition: Ultimate
BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033

And when i go to "C:\Users\Srdjan\AppData\Local\Temp\WER9E62.tmp.version.txt"
there i get some very very long text that i don't know what it means.
I can give you just start of the document:

<?xml version="1.0" encoding="Unicode" ?>
<SYSTEMINFO>
<SYSTEM>
<OSNAME>Windows Vista (TM) Ultimate Professional</OSNAME>
<OSVER>6.0.6001 1.0</OSVER>
<OSLANGUAGE>1033</OSLANGUAGE>
<ARCHITECTURE>0</ARCHITECTURE>
<PRODUCTTYPE>1</PRODUCTTYPE>
</SYSTEM>
<MEMORYDIAGNOSTIC>
</MEMORYDIAGNOSTIC>
<DEVICES>
<DEVICE>
<DESCRIPTION>AMD K8 Processor</DESCRIPTION>
<HARDWAREID>ACPI\AuthenticAMD_-_x86_Family_15_Model_47</HARDWAREID>
<SERVICE>AmdK8</SERVICE>
<DRIVER>amdk8.sys</DRIVER>
</DEVICE>
<DEVICE>
<DESCRIPTION>ACPI Fixed Feature Button</DESCRIPTION>
<HARDWAREID>ACPI\FixedButton</HARDWAREID>
</DEVICE>
<DEVICE>
<DESCRIPTION>Programmable interrupt controller</DESCRIPTION>
<HARDWAREID>ACPI\PNP0000</HARDWAREID>
</DEVICE>
<DEVICE>
<DESCRIPTION>System timer</DESCRIPTION>
<HARDWAREID>ACPI\PNP0100</HARDWAREID>
</DEVICE>
<DEVICE>
<DESCRIPTION>Direct memory access controller</DESCRIPTION>
<HARDWAREID>ACPI\PNP0200</HARDWAREID>
</DEVICE>
<DEVICE>
<DESCRIPTION>Standard PS/2 Keyboard</DESCRIPTION>
<HARDWAREID>ACPI\PNP0303</HARDWAREID>
<SERVICE>i8042prt</SERVICE>
<DRIVER>i8042prt.sys</DRIVER>
</DEVICE>
Everything furthure is the same, just other hardwares and devices are shown.
Im not sure but i think i didnt get this before i installed sp1 for Windows Vista.
  #2  
Old 08-14-2009
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,804 posts
Question: When you shut down do you have USB devices attached? If so, unplug your USB devices just prior to shut-down and tell us if your issues persist..
  #3  
Old 08-15-2009
g4mer's Avatar
TechSpot Enthusiast
 
Location: Hell
Member since: Jul 2009, 316 posts
System specs
I don't have any USB devices attached, and problem still continues.
Closed Thread

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