Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Sign up or Login to participate.
|
|||||||
Begin your free trial now
Pay-as-you-go options starting at $10/user/month
Pay-as-you-go options starting at $10/user/month
Apple drops in customer satisfaction, still leads the pack
|
|
Thread Tools | Search this Thread |
|
#1
08-18-2009
|
|||
|
|||
|
Apple drops in customer satisfaction, still leads the pack
Customer satisfaction within the computer industry is up slightly in 2009 after two straight years of decline. According to newly published data from the University of Michigan’s American Customer Satisfaction Index (ACSI), Windows-based PC vendors and budget PC brands in particular saw the biggest gains this year, while longtime leader Apple actually dropped a point compared to 2008.
Read the whole story
__________________
Jose Vilches
Managing Editor |
|
 |
| Similar Topics | ||||
| Topic | Replies | Forum | ||
 Personal computers: Apple still shines in customer satisfaction
|
1 | General Discussion | ||
|
Drop in online customer satisfaction offers more bad news for retailers
|
0 | General Discussion | ||
|
ACSI: Apple surges in Customer Satisfaction
|
0 | General Discussion | ||
|
Netflix, QVC.com, Amazon Lead E-Retailers in Customer Satisfaction
|
2 | General Discussion | ||
|
The State of Customer Satisfaction with Online Computer/Electronics Retailers
|
0 | General Discussion | ||
| Thread Tools | Search this Thread |
|
|
All times are GMT -4. The time now is 02:20 PM.