Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Sign up or Login to participate.
Collaborate in the cloud with Office, Exchange, SharePoint, and Lync
|
|||||||
Collaborate in the cloud with Office, Exchange, SharePoint, and Lync
Dell Inspiron 9300 won't boot
|
|
Thread Tools | Search this Thread |
|
#1
|
|||
|
|||
|
Dell Inspiron 9300 won't boot
Hello all!
I am glad I found you guys as I am having a major crisis. My 4 year old Dell Inspiron 9300 will not boot in either normal mode or safe mode. Earlier today, my laptop was running slow, so I had to shut it down restart it. When it started to boot, a blue STOP ERROR screen came up, with code 0X0000000A (0X00000000, 0X00000001, 0X00000002, 0X804F9D26). So I tried to restart it again, it went to the black screen where i could choose to start computer in safe mode. But somehow, no matter which mode i start my computer in, it ends up at the same blue death screen with the same information. Can someone tell me how to fix this. I have not installed any hardware or software. I run Windows XP with service pack 2. Thank you in advance!! |
|
#2
|
||||
|
||||
|
Have you installed any software lately?
Any hardware/software upgrades that may have caused this? You should try to boot using "Use the Last Known Good Configuration feature". If that doesn't work, you should try the recovery console. |
|
#3
|
|||
|
|||
|
No hardware or software has been recently installed or upgraded. I tried the "Use the last known good configuration feature", brought me to the same blue screen. Also tried to select recovery console. i got a black screen with flashing cursor. I wasn't able to type anything. The computer was making beeping sound whenever I tapped on the keyboard.
BTW, the safe mode stuck at mup.sys. |
|
#5
|
|||
|
|||
|
The beep sound came up when i was in the windows recovery console. It only beeped when I tried to type in the recovery console. Sorry for the confusion.
|
|
|
|
#6
|
||||
|
||||
|
No, I wasn't confused about the beeps, it was just another thought that is sometimes overlooked.
Since your computer can't start, you might want to try removing memory, 1 module at a time, to see if you can isolate the problem (if it is your memory). |
|
#7
|
|||
|
|||
|
ehhhhhhh....I don't think I have the knowledge and resource to do that. Is there any other way?
|
|
#8
|
||||
|
||||
|
Since you can't start your computer, there are't really many options. Removing RAM doesn't take much skill. You should take it to a computer repair shop and have them diagnose it if you're not sure about it..
|
|
#9
|
|||
|
|||
|
Is there an emergency boot disk I can download?
|
|
#10
|
||||
|
||||
|
You'll have to boot from your o/s CD and go into te recovery console.
|
|
#11
|
|||
|
|||
|
Unfortunately, my laptop didn't come with a cd. Is there somewhere I can download one for Windows XP Media Center Edition?
|
![]() |
| Similar Topics | ||||
| Topic | Replies | Forum | ||
Dell Inspiron 9300 - Serious Issue, Malware?
|
13 | Virus and Malware Removal | ||
Dell Inspiron 9300 Battery question
|
5 | Other Hardware | ||
BSOD in Dell Inspiron 9300
|
6 | Windows BSOD, Freezing, Restarting Help | ||
| Thread Tools | Search this Thread |
|
|
All times are GMT -4. The time now is 04:22 AM.



Dell Inspiron 9300 - Serious Issue, Malware?