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  #1  
Old 10-19-2009
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Member since: Oct 2009, 9 posts
Bluescreen

Hi! i have a problem with laptop. While i`m playing warcraft 3, i get a blue screen! My laptop is new..with description:
Dell vostro A860, Windows Vista Ultimate
Core 2 duo T5670
video Intel GMA x3100.
2 Gb RAM
Can anyone help me, please?
Attached Files
File Type: dmp Mini100809-01.dmp (135.9 KB, 3 views)
File Type: dmp Mini101409-01.dmp (135.9 KB, 1 views)
File Type: dmp Mini101909-01.dmp (135.9 KB, 1 views)
  #2  
Old 10-19-2009
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The one error that gave a definitive cause cited the Bitdefender driver bdfdll.sys as the cause of your issues.

Update Bitdefender and see if that brings stability.
  #3  
Old 10-20-2009
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Member since: Oct 2009, 9 posts
thank you. i`ll do that....but i don`t think that the bitdefender it the cause...because i`m updating it daily. i will try anyway.. thank you very much.
  #4  
Old 10-20-2009
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Location: The Socialist Republic of New Jersey
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It is not the definitions that need to be updated it is the software itself. Does Bitdefender have a newer version of itself and can you update it? If so do it and tell us if it brings stability.

I do know that Bitdefender used to be a terrific program but their newer releases have caused quite a few issues for customers.
  #5  
Old 10-22-2009
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Member since: Oct 2009, 9 posts
hi again! you were right. i`ve changed the antivirus and it worked. i didn`t find another version and now i have Nod antivirus...and i can play warcraft. thank you very much
  #6  
Old 10-22-2009
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You are very welcome and you chose a terrific antivirus. NOD32 is one of the very best there is and worth the $.

Did you do a complete uninstall of Bitdefender?
  #7  
Old 10-22-2009
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Member since: Oct 2009, 9 posts
yes.. i`ve removed completely the bitdefender.
  #8  
Old 10-22-2009
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Location: The Socialist Republic of New Jersey
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Quote:
Originally Posted by chrisstiany View Post
yes.. i`ve removed completely the bitdefender.
Good, because anything left over from BitDefender will interfer with your NOD32 and cause system crashes.
  #9  
Old 11-09-2009
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Member since: Oct 2009, 9 posts
Bluescreen again

HI again. I have again bluescreens. And i don`t know what to do. Sometimes i`m just listening to music and it gets blue. Other times, i`m playing W3, or navigate on internet...
Attached Files
File Type: dmp Mini102609-01.dmp (135.9 KB, 1 views)
File Type: dmp Mini102809-01.dmp (135.9 KB, 1 views)
File Type: dmp Mini110309-01.dmp (135.9 KB, 1 views)
File Type: dmp Mini110609-01.dmp (135.9 KB, 1 views)
  #10  
Old 11-09-2009
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Do you have onboard or a dedicated Network (NIC) card?
  #11  
Old 11-09-2009
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Member since: Oct 2009, 9 posts
it is onboard. i`ve been lokoking about this minidump files, and i found that usb, ethernet are the cause..and two more error that i coudn`t figure out what it means.
  #12  
Old 11-09-2009
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TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
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Go to your motherboard's manufacturer's website, find your motherboard model and update their network/NIC/wireless/ethernet (whatever they call it ) drivers for your motherboard.
  #13  
Old 11-10-2009
Newcomer, in training
 
Member since: Oct 2009, 9 posts
Hi again. I`m stiil getting blue screen even on Windows 7. I`ve attached the minidumps. Please help me. I really want not to have any problems with my laptop. Thank you and excuse me for my bad english.
Attached Files
File Type: dmp 111009-20841-01.dmp (142.2 KB, 0 views)
File Type: dmp 111409-14601-01.dmp (179.2 KB, 0 views)
File Type: dmp 111509-14991-01.dmp (142.2 KB, 0 views)
File Type: dmp 111609-15100-01.dmp (142.2 KB, 0 views)

Last edited by chrisstiany; 11-16-2009 at 05:50 AM..
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