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Internet Explorer is slow

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  #21  
Old 11-16-2009
Tmagic650's Avatar
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Location: "The Treasure State" USA
Member since: Aug 2006, 14,726 posts
System specs
Did you install XP Service Pack 3? Or Service Pack 2 for Vista. You haven't wasted your time by updating Windows, it needed to be done regardless
  #22  
Old 11-16-2009
Newcomer, in training
 
Member since: Nov 2009, 14 posts
Sorry, I didn't want to give the impression that I thought it was a waste of time (SP2 for Vista). I obviously made my comment too brief to convey my meaning. I was just giving an update.
  #23  
Old 11-17-2009
TechSpot Member
 
Member since: May 2009, 64 posts
empty system restore,,after deleting trojan and nasties,,that's what you have to do..
also run malwarebytes..in safe mode.
  #24  
Old 11-18-2009
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Member since: Nov 2009, 14 posts
Why is it a good idea to empty system restore?
  #25  
Old 11-18-2009
Tmagic650's Avatar
TechSpot Ambassador
 
Location: "The Treasure State" USA
Member since: Aug 2006, 14,726 posts
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Because it could hide "nasties" in the old restore points. Just create a new restore point right after deleting all the old ones
  #26  
Old 11-18-2009
TechSpot Member
 
Member since: May 2009, 64 posts
yeah it make copies of it in system restore.
  #27  
Old 11-19-2009
Newcomer, in training
 
Member since: Nov 2009, 14 posts
OK, but I was thinking that if I fail to clean things up, then a solution might be to use an old system restore point. If a piece of Malware exists in System Restore can that be running? Doesn't it just sit there doing nothing?
Thanks
  #28  
Old 11-19-2009
TechSpot Member
 
Member since: May 2009, 64 posts
doing nothing?......after everyscanninbg of antivirus,if you find any trojan,nasties [run in safe mode also].is a must to empty system restore..
run malwarebytes in windows and safe mode also..
  #29  
Old 11-19-2009
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Malwarebytes will be mostly useless in Safe Mode

I haven't actually read this entire Topic, but here's our Malware removal guide: http://www.techspot.com/vb/topic58138.html
  #30  
Old 11-22-2009
Newcomer, in training
 
Member since: Nov 2009, 14 posts
Aqua - I still don't understand how a virus can run from System Restore.

Kimsland - I have done all that.
  #31  
Old 11-22-2009
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
ok, I have now read the thread and your logs (posted a week ago)

Please uninstall SUPERAntispyware

Please uninstall your free AVG9
Then run the AVG Remover tool: http://www.avg.com/filedir/util/supp...remover_en.exe
Then Restart

Run IE Reset Fixit Tool:

Or manually from here http://www.techspot.com/vb/post682762-2.html

Startup Malwarebytes (in Normal Mode)
Update it, and run a Quick scan
Remove any found Malwares at the end of the scan

Download free Avira Antivirus http://www.free-av.com/
Update it (the first couple of updates can be slow, this is normal)
Run a full scan (also report on how this went)

----------

Note a Virus can easily run from System Restore, as soon as Restore is accessed
Disable System Restore (to remove all old System Restore point) Info howto HERE

----------

Restart
And provide a fresh HJT log, plus let me know how its running
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