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Google redirect problem
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#1
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Google redirect problem
I followed the 8 step process and would appreciate further assistance. My logs are attached. I have been experience redirects when doing browser searches.
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#2
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Hi gailk67,
You have a couple nasty files on your computer according to HijackThis. Please start up HijackThis again and click Do a System Scan Only. Then check mark the files listing below.
Next, click on Fix Checked. Then wait for a more experienced member to guide you from there on what you should do next. |
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#3
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Fixed and awaiting further instructions
Thanks. I did as you said and fixed those three files. I will wait for more information.
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#4
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In the SUPERAntiSpyware log you had 1 Adware and 1 Rootkit.Agent, did you also delete both of those from your scan?
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#5
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Yes. I went into Manage Quarantine items and selected remove on both of them.
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#6
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Alright, now we just wait for a more experienced member to guide you where to next. I'm not sure if they want you to run ComboFix or another program, so just sit tight patiently.
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#7
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Will do. Is this mostly a nuisance problem or is it more dangerous than that?
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#8
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No, I was accidentally leading people the wrong way when dealing with helping them, so just need to have a more experienced member make sure I am leading you on the right path (which I believe I am) and that the nasty files were removed successfully, which is why I said they may have you run another program just to make sure.
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#9
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Ok thanks. I appreciate your help.
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#10
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I couldn't tell if that was sarcasm but I think you were telling the truth.
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#11
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No sarcasm. I do appreciate your help in getting me this far.
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#12
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Oh no problem. Yeah, before I wasn't guiding them very much and leaving em off a couple steps, but I think I did almost all to all of the necessary steps today.
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