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Put in graphics card but only black screen when turned on

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  #1  
Old 02-08-2010
Newcomer, in training
 
Location: New Zealand
Member since: Feb 2010, 14 posts
Put in graphics card but only black screen when turned on

i have just put in a graphics card (asus EN9800gt 512mb hybrid power) and wen i turn it on all i get is a black screen! what could the problem be?
I have a 500w pc and its a very brand new pc with 64bit windows 7 and intergrated grraphics.

also note that the first time i put it in i forgot to put in the 6pin adaptor and when i turned it on it made a big beeping noise. could this have stuffed up the card? becoz wen i remove it, the pc works fine

help please???
  #2  
Old 02-08-2010
Ritwik7's Avatar
TechSpot Evangelist
 
Location: Calcutta, India
Member since: Jan 2007, 2,195 posts
System specs
Do you get any beeps after turning on your PC?

Also, what PSU do you have?
  #3  
Old 02-08-2010
Newcomer, in training
 
Location: New Zealand
Member since: Feb 2010, 14 posts
yeah a long loud beep and then i shut it down. it only beeped wen i forgot to put in the 6pin adaptor. i have a 500w psu
  #4  
Old 02-08-2010
Archean's Avatar
TechSpot Paladin
 
Member since: Dec 2009, 5,187 posts
System specs
Just in case check out your PCI-E slot as well; for dirt or anything and clean it out (while system is off of-course ).

Once you have done cleaning place your card back in the slot, reconnection the 6pin connector as well see whether it works.

Also Ritwik's Question about the make/model etc. of your PSU is important; because if it is not of good quality that can be an issue as well.
  #5  
Old 02-08-2010
Newcomer, in training
 
Location: New Zealand
Member since: Feb 2010, 14 posts
ok thanks Archean. will give it t try =]

my psu is made by "hyena". its 500W ATX12V VER.2.2 Complaint.

says "the best seller in NZ:"

cheers! =]
  #6  
Old 02-08-2010
Newcomer, in training
 
Location: New Zealand
Member since: Feb 2010, 14 posts
pcie express slot is clean. tried again and still same problem. arrgh!!

mayb wen i 4got to put in the 6pin the first time, it screwed up the card? is that possible??
  #7  
Old 02-08-2010
Archean's Avatar
TechSpot Paladin
 
Member since: Dec 2009, 5,187 posts
System specs
Well I have no idea about the quality of Hyena's. However, you can try resetting your system's bios. For this you need unplug the power; and take out the battery, if your board have a reset jumper you may need to pull it out as well, and leave it like that for hour or so. Then re-insert the battery; and put back the jumper in the right position (if applicable as i earlier said). Turn the computer back on; go straight into your bios; and load 'Optimized Default Settings' / or 'Load Default Settings'. Then turn off your computer again, unplug the power, re-insert your 9800GT and power your system on and see what happens.

9800GT I think need about 11A (total required ampage depends on your system specs).

Required PSU for this card: Minimum recommended power supply with +12 Volt current rating of 26 Amp Amps.
Recommended PSU: Minimum recommended power supply with +12 Volt current rating of 28 Amp Amps.

Last edited by Archean; 02-08-2010 at 06:39 AM..
  #8  
Old 02-09-2010
Newcomer, in training
 
Location: New Zealand
Member since: Feb 2010, 14 posts
finally got the screen going! and after downloading all the drivers is there a specific way of checking to see if the graphics card is actually working? =]
  #9  
Old 02-09-2010
Ritwik7's Avatar
TechSpot Evangelist
 
Location: Calcutta, India
Member since: Jan 2007, 2,195 posts
System specs
Quote:
finally got the screen going!
How did you get it working? Did you reset the CMOS.
  #10  
Old 02-09-2010
Newcomer, in training
 
Location: New Zealand
Member since: Feb 2010, 14 posts
got a computer whizz in here and he meddled with a few wires and things on the card. he also reset CMOS so that mustv done it! yay!
  #11  
Old 02-09-2010
Archean's Avatar
TechSpot Paladin
 
Member since: Dec 2009, 5,187 posts
System specs
You can download GPU-Z and see what it tells you
  #12  
Old 02-11-2010
Newcomer, in training
 
Location: New Zealand
Member since: Feb 2010, 14 posts
ok thanks for all the help! much appreciated!!
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