Blue screen on Windows XP with Event ID 1003

tegwal · May 18, 2010

Hello all,
I'm new here as a member but not as a guest

I searched the forum the same problem and I found this article techspot.com/vb/topic46545.html which describe my problem

but couldn't know where's my problem since I can't understand the minidump files. I uploaded the latest minidump here.

Latest Applications Event Messages:
Event ID: 1003
Event Source: crypt32
Category : None
Event Type: Error

Failed auto update retrieval of third-party root list sequence number from: www .download.windowsupdate.com/msdownload/ update/v3/static/trustedr/en/authrootseq.txt with error: This operation returned because the timeout period expired.

I enabled Automatic update after that .. hope that help stop error

Latest System Event Messages:
Event ID: 1003
Event Source: System Error
Category : 102
Event Type: Error

Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02060003, parameter4 88e1f1c0.

Thank you all in advance
Hany

Route44 · May 18, 2010

Question: What security software(s) do you have installed and running? Are any of them security suits?

tegwal · May 18, 2010

Route44 said:
Question: What security software(s) do you have installed and running? Are any of them security suits?

I'm using KIS 2009 and ZoneAlarm Pro version:6.1.744.001

Thank you,
Hany

Route44 · May 18, 2010

KIS 2009: Is it a full suit including firewall or just antivirus. Is ZA just a firewall or more?

tegwal · May 18, 2010

Route44 said:
KIS 2009: Is it a full suit including firewall or just antivirus. Is ZA just a firewall or more?

I'm very sorry for the delay .. I have KIS with an anti-virus and ZoneAlarm Pro with Anti-virus monitoring not full anti-virus but can't detect that I have any anti-virus running on my system.

Many Thanks
Hany

tegwal · May 18, 2010

Route44 said:
KIS 2009: Is it a full suit including firewall or just antivirus. Is ZA just a firewall or more?

Also ZA has Anti-SpyWare, Email and Privacy protection on
Thank you,
Hany

tegwal · May 18, 2010

Route44 said:
KIS 2009: Is it a full suit including firewall or just antivirus. Is ZA just a firewall or more?

Here's some other Minidump files, hope it help

Thank You,

Route44 · May 18, 2010

What you are most likely dealing with is security software driver conflicts. Bot klif.sys of Kaspersky and vsdatant.sys of ZA were cited as the cause of your issues.

The Rule Is: One antivirus, one antispyware/antimalware, and one firewall OR one internet security suit.

It appears both Kaspersky and ZA are fulll suits and they will conflict with each other.

tegwal · May 19, 2010

Route44 said:
It appears both Kaspersky and ZA are fulll suits and they will conflict with each other.

Thanks Route, I'll try to uninstall zone alarm for 2 days and test my system then back to you. The strange issue is that I was using the same programs in my old system (windows XP with SP2 installed after windows).

Thank you for your time and effort
Hany

tegwal · May 19, 2010

Is there any possibilities that the problem come because of the type of installed hard drives?

I have 2 IDE hard disks as master and slave ( jumper settings) disk0 and disk1
and another 2 SATA disks cable disk2 and disk3 in addition to the DVD.
I'm booting from the SATA disk2 drive. and sometimes from the IDE disk0

I'm asking cause i noticed that the problem become more clear when all drives are installed while not if I'm running only SATA or IDE 2 disks.

Thank you
Hany

Route44 · May 19, 2010

If all drives are installed and your security is in real time protection you have both security suits engaging.

Blue screen on Windows XP with Event ID 1003

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