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HP system recovery - F10 - do I lose my data?

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  #1  
Old 09-27-2004
Newcomer, in training
 
Location: Racine, WI
Member since: Sep 2004, 4 posts
HP system recovery - F10 - do I lose my data?

Windows XP won't start correctly because \system32\config file is missing or corrupted. Tried to start in safe mode with command prompt but it doesn't work. Went to Best Buy (where I bought the pc) and asked their help desk...the guy told me that this error indicates a problem with a driver and to do a "soft restore" by hitting the F10 key. I'm in there, at the beginning, but am worried I'll lose all my files....can anyone advise me if this will "safely" restore my pc?

Thanks in advance.
  #2  
Old 09-28-2004
Nodsu's Avatar
TechSpot Evangelist
 
Location: Estonia
Member since: Feb 2002, 9,431 posts
System specs
Does it tell you that you will lose all your files?

You can try a repair install of XP. You will definently not lose anything that way.
  #3  
Old 09-28-2004
Newcomer, in training
 
Location: Dakar, Senegal (West Africa)
Member since: Sep 2004, 3 posts
Do you have a C drive and a D drive? If so you can reformat only the C drive. Assuming that you have a D drive and your documents are on that drive, they will still be there when you reformat C. I just did mine not too long ago.
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