BSOD on Vista. Error 0x9f

J

jesika0x

Hello.
I'm hoping someone can help my with BSOD problem. Ive had my Toshiba for about 2 and a half years and have had BSOD problems about 4 times. It has recently happened again and I want to make sure the problem is fixed, unlike the last few times where it ends up reoccuring. I called geeksquad and all they could tell me is that it's a virus and I'll have to pay to get get it removed. Anyways. I have been reading over many of forums trying to solve this problem and I am not that computer savvy to figure out what exactly to do. I have ran BlueScreenView and here is what I come up with.

==================================================
Dump File : Mini011111-02.dmp
Crash Time : 1/11/2011 7:53:39 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`06474050
Parameter 3 : fffffa80`065f5790
Parameter 4 : fffffa80`054d8720
Caused By Driver : SCSIPORT.SYS
Caused By Address : SCSIPORT.SYS+36ca050
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini011111-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 269,200
==================================================

==================================================
Dump File : Mini011111-01.dmp
Crash Time : 1/11/2011 5:12:17 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`062d2050
Parameter 3 : fffffa80`0641a060
Parameter 4 : fffffa80`04ce9710
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a4d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini011111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 269,200
==================================================


I am also attaching the memory dump files in hopes you can help me fix this problem and not have to go through this again.

Thanks!
Jessica
 

Attachments

  • Mini011111-01.zip
    20.5 KB · Views: 1
  • Mini011111-02.zip
    19.6 KB · Views: 1
Hello,

It appears your O2 Card Reader drivers are the cause. The manufactuer does not release drivers to the general public, so check on the downloads page for your laptop.

If you need help with that, please post the model of your laptop.

If you can't find drivers newer than the ones below, disable the device in Device Manager. Again, if you need help, just ask.

Your current drivers:
Code: 
o2mdx64.sys     Mon Apr 14 21:53:29 2008 (48040A99)
o2sdx64.sys     Thu Apr 03 02:51:24 2008 (47F47E6C)

...Summary of the dumps:
Code: 
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Tue Jan 11 19:41:52.382 2011 (UTC - 5:00)
System Uptime: 0 days 1:25:30.156
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_disk.sys_CNVIRP_IMAGE_o2sdx64.sys
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Tue Jan 11 17:09:07.778 2011 (UTC - 5:00)
System Uptime: 0 days 2:55:03.777
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_disk.sys_CNVIRP_IMAGE_o2sdx64.sys
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 
I have a Toshiba Satellite M305D.
Where can I find the download page for the drivers?
Also, does it seem that this was the cause for the second BSOD as well?

Thanks so much!
 
There's no official rule saying you can't post in multiple forums, but it is helpful if you keep to one, until it is either solved or given up upon.

My friend Rich on Vista Forums might have suggested things I was not aware of, and same with me.

I looked on the Toshiba downloads page, and I did not see your drivers listed. Do you use the card reader much? Would it be much of a problem to disable it? If not, go to Device Manager, right-click on it, and select "disable".
 
I do use it a lot but I'm thinking of getting the usb memory card reader. I'll disable it for now or use another laptop to upload photos.
 
Thank you so much for your help! I'm so tired of dealing with Geek squad when all they do is charge me on top of the stupid insurance I bought!
 
You must log in or register to reply here.

Similar threads

J
Need help with BSOD Event ID 41
Replies
1
Views
1K
Kshipper
Kshipper
Aggrotech
Nvidia, Blue Screen of death when starting game or alt tab when playing game
Replies
0
Views
4K
Aggrotech
Aggrotech
A
"BugCheck2Linux" lets you run Linux after Windows goes BSOD
Replies
5
Views
640
FF222
F

Latest posts

Back