BSOD while afk BCCode:3b

AnxietyMachine · Jan 13, 2011

First time posting so bear with me.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88004952817
BCP3: FFFFF8800759E900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011111-14336-01.dmp
C:\Users\Terry\AppData\Local\Temp\WER-25771-0.sysdata.xml

AnxietyMachine · Jan 13, 2011

Any help or suggestions would be great. Thanks

Route44 · Jan 13, 2011

Is this your first and only BSOD? What were you doing when this occurred?

AnxietyMachine · Jan 13, 2011

It only happens when im afk ive never actually seen it happen its happened about 10 times

Route44 · Jan 13, 2011

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

AnxietyMachine · Jan 13, 2011

Yeah Ive tried to attach them but it says that i dont have permission even though im administrator.

coderdude · Jan 14, 2011

I had to disable UAC to view or do anything with my minidumps. What operating system are you using?

Route44 · Jan 14, 2011

What coderdude asked: What OS are you using?

AnxietyMachine · Jan 14, 2011

windows 7 64 bit

Route44 · Jan 14, 2011

How to take ownership of files in Windows 7: http://www.blogsdna.com/2159/how-to...sions-to-access-files-folder-in-windows-7.htm

AnxietyMachine · Jan 14, 2011

I disabled the UAC and it let me upload. Here are 5 of the most recent mini dumps. Thanks

Route44 · Jan 14, 2011

Your errors are 0x3B and these are often caused by video card drivers. In fact the video card driver atikmdag.sys is cited as the cause of your issues.

I suggest doing the following...

1. Download Driver Sweeper free version to your desktop screen and install.

2. Download the latest diver(s) for your video card but don't install them.

3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Sweeper but ONLY for the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay; just leave all other drivers alone.

4. Reboot and install new video card drivers.

BSOD while afk BCCode:3b

AnxietyMachine

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AnxietyMachine

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Route44

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AnxietyMachine

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Route44

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AnxietyMachine

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coderdude

Route44

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AnxietyMachine

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Route44

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AnxietyMachine

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Route44

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