hi guys

I can not start the win XP sp2 firewall.

when i try to enable it i get the following messege:
"windows firewall setting cannot be displayed because the associated service is not running. do you want to start the windows firewall/internet connection sharing (ics) service?"

when i click yes, i get this messege:
"windows cannot start the firewall/internet connection sharing (ics) service."

when i try to start the service manualy this msg appears:
could not start the windows firewall/internet connection sharing (ics) service on local computer.
"Error 10047: an address incompatible with the requested protocol was used"

i am running on Compaq laptop presario 700 (amd duron 1.10GHz ,240MB ram)
winXP home SP2

please help

Welcome to TechSpot

From what I have read about it, XP's firewall is still not what it's supposed to be.
You are better off, installing a free program such as Sygate's Personal Firewall, Agnitum's Outpost or Zonelab's Zonealarm. Either program will do a better job than M$.
I agree that this fixes only the symptom, not the problem. But XP SP2 has caused so many problems, this may well be one (more) of them.

thank you real

As you said, this fixes only the symptom.
I would like to be able to use ICS.
One more thing, which i am not sure if it is related, the IPSEC service can not be started as well with this error msg:
"the ipsec services service terminated with the following error: the requested protocol has not been configured into the system"

I don't know XP, (use Win2000 myself), but is your TCP/IP installed?
Do you have any connection (modem or cable) to the WWW?

yes i do have connection to the web.

i have tried this option but with no success:

Can't turn off windows firewall

ran

i found the solution here:
http://www.computing.net/windowsxp/w...um/118679.html

i had to reset the winsock (Go to the command prompt and then type the command "Netsh winsock reset")

thank you

Thank you for posting your solution for others to be able to use in the future. I hope to see you around TechSpot

rp748: I have the identical problem that you reported in October (23rd) . Did you ever find a solution for the Firewall??? My problem started when I downloaded and installed the new Microsoft AntiSpyware.
chuckk727

I just had the same problem since Microsoft AntiSpyware installation.
rp748 sugestion solved it (netsh winsock reset)
Thanks

thank you for the solution

thank you rp748
Thank you for this, it worked perfectly.

Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service.

Perform the following steps in XP SP2 if you get the above message when trying to activate its new firewall.

1) Reset the Winsock.
--a) Go to the command prompt.
--b) Type the command "Netsh winsock reset" (without the quotes), and press <enter>.
--c) This won’t take effect until after you re-boot in step 4.
2) Install and run a spyware removal program.
--a) Two free ones are:
----i) Spybot Search and Destroy.
----ii) Lavasoft’s Ad-Aware.
--b) I prefer Spybot S&D myself. (not a plug)
--c) Some spyware programs won’t let you activate your firewall, for obvious reasons.
3) Make sure the ICS (Internet Connection Sharing) service is set to start automatically.
--a) Go to the Control Panel.
--b) Double-click “Administrative Tools”.
--c) Double-click “Services”.
--d) Scroll to the bottom of the list; double-click “Windows Firewall/Internet Connection Sharing (ICS)”
--e) Make sure the Startup type is set to Automatic.
--f) Click Apply, if needed.
--g) Click OK.
4) Restart your system.
5) Your firewall should now be up. Check it by going to the Control Panel.
--a) Double-click the Security Center Icon (new with XP SP2).
--b) The firewall section will be green and say “ON”.

solution of the problem

Thanks a bundle Meyers, appreciate the easy explanation of how to fix this nagging prob i had for a bit there

Have a great day!!!

I have done your suggested steps of reseting the winsock, cleaning the system of spyware. I already had Zonealarm installed and working, but I can't not access the sp2 windows firealarm. I want to access it and disable it.

I am getting an error that reads:

Error 1075: the dependency service does not exist or has been marked for deletion

Any suggestions?

could not start the windows firewall/internet

I had the same error message... I found that while monkeying around in my services... I turned off the "event log" that killed my ics and firewall and make me invisible on the network....
I run win sp-2 with all the updates.

Go to control panel, administrative tools, services and look at "event log" rightclick on it and go to properties.. make sure the startup type is set to automatic.

Thats what got mine back!....everything works now!... it warned me when I origianally turned it off that the service could not be stopped... I found it amusing that I was able to disable it nevertheless..... I guess they were right!.. that is, if you want everything to work right!

cannot enable firewall service after spyware removal

seems to occur in conjunction with microsoft antispyware

error 10047: an address incompatible with the requested protocol was used



if you get this problem, open a command prompt and type:

netsh winsock reset



reboot, and you will get your firewall back

Um... i've gone through al the steps suggested (including the one provided by windstrings) and still get the same error message.

This is what I found about Windows Firewall. I too have the problem of not being able to turn on Windows Firewall. I attempted to rest and or turn on the firewall via the command prompt and though the indication was that the firewall reset and or was turned on, I always have an off indication in the Windows Firewall dialog box. What I did discover is the hyperlink at the bottom of the dialog box indicating ‘What else should I know about Windows Firewall?’ When I click on the link it takes me to the Help and Support Center What Is Firewall information. Again at the bottom is a Related Topics hyperlink. If you click it you have two options. Select Turn Windows Firewall On or Off. In the Windows Firewall On or Off description there is a Warning after step 2. This warning identifies one main reason for not being able to select the On (recommended) option in Windows Firewall. If you select the advanced tab while viewing Windows Firewall the indication should show that you have option/s selected and that the firewall is enabled for those programs. Hope this in part helps.