The DST Software to re-write the Service Tag worked like a charm.

You do not understand how much this meant to me to get this done... I just bought a 40 GB HD for it... and more Ram... Now I will be able to run XP on it... and be able to load it just like my PC...

1,000,000 Thanks from the greasemonkey... now I can actually use this laptop for what I meant it to be used for. Overwriting the ECM in my Car

thank you, thank you, thank you... I suggest to all with this problem to use this method as it requires no dismantling of the main Laptop itself... just need to use a PC and some stuff.... Trust me... it does work... and well I Might Add.

Cheers

Liquid Hat

Paragon, could you please send me the pdf file for the primary/admin password? My email is [COLOR="Red"]email removed[/COLOR]THank you!

By the way, do you have any new information about the hard drive password? I tried this http://www.rockbox.org/lock.html, but no luck, my hard drive is ibm

Regards

Hi, I have answered your post before i'm sure, Please tell us what Laptop you have and what Password you are trying to defeat, a PDF file will not unlock a password.

Jud

Thanks for taking the time to reply and were all glad that we could help.

Jud

http://homepage.ntlworld.com/judslat/paragon/

Thanks for the fast reply. I appreciate all the kind folks in the forum.
Thanks Ididmyc600 & paragon33 .

Hi Ididmyc600,

Thank you for you answer.

Here is my situation. I'm working for a non-profit organization (RDI, Research & Development Institute). A company donated a couple Dell laptops for RDI (about 7 laptops). These laptops are old and same model (Dell Latitude CPx, J650). But you know we can not access any of them. Three of them got Admin/Primary password, two got HDD password and the other two I can access, but the OS has been gone. I had to re-install OS. But I couldn't change the BOOT order in the CMOS. Luckily, I followed what Paragon said and reset the Configuration Password. So I can boot by CD-ROM . Thank you, Paragon! So far I already finished 2 of 7 laptops.
Yesterday, I already downloaded the Service Manual of these laptops, so I think I can open and locate where is the eprom and short it. But I'm afraid of that the chip is so small, because my eyes are not good... Anyway, I will try.
I gave up with those two HDD password. I couldn't call Dell because the company donated these laptop doesn't know the first owner. You know those laptops are kinda old. I tried to connect the HDD to my PC (using adapter 2.5" to 3.5") and used the atapwd.exe to unlock, but no luck. Fdisk didn't work either. I tried to HOT-SWAP with the good one, too. Any suggestion for this?

Once again, thank you for help. I'm sorry for my bad English.

I cleared an Inspiron 3700 G450GT this afternoon; this is an Latitude CPxH hardware Clone. The differences are only cosmetics and BIOS. I will alert any one who tries to clear one that the EEProm grounding/shorting cleared it the on the first crack, BUT the latest DST software version refused to run on it. So I force flashed it with the CPxH A14 BIOS version using the <space>/jabil extension on the flash command, then ran the DST software to reset the Service Tag without argument, then force flashed with the I3800A17 BIOS so I could use a SpeedStep Pentium III. Things are back to normal, speedstep is activated and it is running at 600mhz.
There are six models of Dells using the same motherboard with different CPUs and BIOS versions, CPtV, CPtS, CPxH, CPxJ, Inspiron 3700 and Inspiron 3800. With a SpeedStep CPU and a BIOS forced Flash, you can make a CPxJ Or an Inspiron 3800 out of any of them(not the CPtC as it has a different board.

I tried what you did and a whole lot more without any success. Just replace the Harddrives with good new or used ones.

My you have been busy, and I thought you were taking it easy Paragon, could you explain the "<space>/jabil extension " part to me I'm adding it to the FAQ/Notes section on the site when I get some time, (I have been busy of late with other matters), as th site needs some serious updating with some notes I have been doing plus the feedback comments I have recieved.

Jud

Hi Paragon33

I have a problem with Dell BIOS admin password and got the grey screen that does not let me proceed. I search the solution on internet for a long time and finally find the forums. I read lots of article and it seems that you have best solution or manual that could solve my problem. I have downloaded technical manual from Dell website and have stripped it down easily. But what process should I do next? Find chip 24CXX? Which pin should I short? Or others?

My E-mail : [COLOR="Red"]email removed[/COLOR]
Laptop type : Dell C810
Server Tag : CZHK51S-595B
BIOS Revision : A12

Sorry for my poor English and thank you so much.

I am an IT manager for a non profit org. I have 6 inspiron 3800 laptops, anyone here know how to remove the configure setup option? i have the bios pawword, and startup password, but does me no good. can't chage the boot order. Anyone here know a free way/passcode that wont give me an invalid response? Dell's passwords arent helping.

Thank you.
my email is [COLOR="Red"]email removed[/COLOR]

[QUOTE=dcse_guy]I am an IT manager for a non profit org. I have 6 inspiron 3800 laptops, anyone here know how to remove the configure setup option? i have the bios pawword, and startup password, but does me no good. can't chage the boot order. Anyone here know a free way/passcode that wont give me an invalid response? Dell's passwords arent helping.

Thank you.
my email is [COLOR="Red"]email removed[/COLOR]


First you have to enable Configure Setup with the Administrator PW. Then you can configure setup.

To delete the Administrator PW first type in the actual PW and then leave the fields for New PW empty.

I hope this wont give you an invalid response.

Klaus

I do not know what the admin password is just the primary. When trying to enable the feature to change settings, I must know what the configure password is.

Go to this website hosted by IdidmyC600, download the Additions File and one or both of the DST file versions and instructions. The chip is under the Fixed Optical Drive guide and requires that piece be removed from the board, but a complete board removal from the chassis is not necessary. The Additions file has a picture of the location.
The chip on these boards requires the Power-On first and then short technique. There is a picture of a Modified shorter/grounder I use on the website which is easier to control on the very small pins, and which I used again yesterday. The paperclip has blunt ends and requires keeping 2 contacts under control; this one uses one pointed contact. Good Luck and stay away from pin#8 with the shorter, as that is the voltage connector to the chip.
http://homepage.ntlworld.com/judslat/paragon/

There are 3 extensions to a Flash command for special purposes( ex. CPSJ_A15 /jabil{note the space between the 5 and the /}) /jabil is used when forcing BIOS for a different Dell model on another model using the same motherboard; /forceit is used to override not having both battery and AC Adapter in use, and also if you are downgrading BIOS versions to a previous one; /forcetype works better than /jabil on some models, but the opposite is also true.

If you have two different PWs, then the Startup PW is the same as the User PW. The user may not change configuration.

The second PW, which you mention as Bios PW, should be the Admin PW. The feature to change settings is disabled, when you set the Admin PW.

Klaus

Oh Crap I forgot to upload that file.......

It's Ok I just did it,

My Mistake

Oh boy a double post, duly edited,

Hey Mr P I recieved this via email

Hi Jud,

first my feedback:

Thank you for collecting the essentials for resetting passwords.

Now my problems:

1. After I had paperclipped a C610, the laptop does no longer boot. No screen, nor any other activity except the NUM/CAPS/SCROLL-LEDs alight and shutting off after three seconds. Exchanging the 24C02 and the Bios-Chip with a functioning copy did not help. What other parts might have been erased or damaged? A used board from eBay (declared as 'not PW protected') is showing the same behavior. By exchanging all removable parts (VC, RAM, HDD, battery. power supply) from a full functioning C610 did not help.

2. The laptop, from which I copied the 24C02 has an other strange behavior:
- When I reassembled the system, I tested the system without the peripherals like keyboard, HDD, speakers. I entered the BIOS-Setup and changed time and date. Then without saving the changes I switched the system off.
- Then I completed reassembling.
- Now when starting with a HDD, that is not PW-protected, it is shutting off immediately after a short flickering of the screen. No DELL splash screen, no access to the setup.
- When starting with a PW-protected HDD, the system is asking for the PW and is shutting off after the correct PW has been typed in. When removing the HDD before typing in the PW the system does not shutt off immediately. Mounting a CD, the CD-drive is starting, but there is just a black screen.After a timeout the system is shutting off. Exchanging peripherals did not help.

Meanwhile I bought another mobo from eBay, which is working fine.


Any Ideas, your more up on faulty boards than me...

Shorting anything out is not an option.

As long as you can access the machine then do this


If you go to my website and download either of the DST files (one is a floppy and one is a CD) you can use that to reset the Service Tags and clear any passwords except the HD password.

If you are unable to set the Boot Order then follow the guide for creating a bootable Hard Disk Drive, as this will always be set as a bootable drive.

Simply build it and install it in the Laptop switch on and follow the instructions,

Once cleared use the asset command to reset the tag and allow the setting of all the Passwords.

Jud
Site link below