if yyou could help me my service tag is
#2ss4d51-595b if anyone could help me remove this password i would be very grateful?????

I've tried this method on my inspiron 8100, but nothing happened.
Could someone explain this?
I'm sure I got the right eeprom chip. Under the cd drivebay, isn't it?

It works and you have the right chip.Short 4/6 or 4/5 but you must do it after Power On, not before, and at delay times of from none to as long as 6 seconds. Just keep doing it until you get a Manufacturing Mode screen. If the laptop shuts down when you short, you were too early; If it continues the boot, hold the short in place and see what happens. If it goes to the Grey/White screen asking for a password again, you were late with the short. I have cleared 10 Inspiron 8000 boards and 2 8100 boards using this technique, so take heart and persist.

Attached Images

24xxxxChip.GIF (2.3 KB, 555 views)

I dont want to answer without story, but with your service tag I fix the bug. So...
Input: #2SS4D51-595B
By service tag: 8PU9TF5J

Hey Rustam I got a Latitude D610 #9Y4JM81-595B and I need the password.
Can you help me?

[i bought this notebook dell d600 and i can't login it has a master password i cannot remove it.... if anyone could help me remove it would be very good..i dont have a floppy drive to boot from dos or anything...if someone could give me any software to remove this password... thank you all who helps me fix my problem

best regards

My Great Aunt recently passed away and my father acquired her laptop but when we powered it on it has a security password and we are not knowledgeable enough to take this thing apart so could someone please help us find out what is on my great aunts laptop. Service tag is 50vkc51-595b.
PLease Help!!

See private message and dont forget return feedback.

Hello, I'm trying to help a neighbour whose son has somehow locked his laptop and has just gone back to University. I suspect playing with it while under the influence of alcohol, but who knows?

He's a student at Nottingham university and the IT people there said they couldn't even look at it for at least a week, so his dad is bringing the laptop home tomorrow for me to look at (I "dabble" with PC's quite a lot).

From what little I've been told it's the hard drive password that is now on - could this be a virus or is it more likely a meddling user?
If all else fails I'll take the hard disk out and plug it into a desktop to see what I find - I have the relevant adapters.

Subject to confirmation of what I find; Rustam is this something you can help with and what information do I need to give you? If I can solve this, do you (Rustam) have a charity we can donate to?

Thanks in hope.

Hi Rustam,

I have a locked HDD with serial no. WFNEX60669. Please help to unlock it, thanks.

Hi Rustam,
For some reason I've got your answer that is dedicated to someone's else request (looks it's some bug in a system).
I've sent you a personal letter at .ru in Cyrillic describing the situation with friend of mine (the self proud victim of the "garage sale" :-) ).
It's a difficult for him to be registered on this forum ("influent English with vocabulary" :-) ) as well as he's a very shy person - that's a reason I connected you. If you'd prefer him to contact you personally - it's not a question, but it'll be in Russian only that this forum is not allowed (I've tried but was deleted - probably the bug is the result of it).
If you can help - please help.

Thanks for helping others - Spasibo za pomosh drugim rebyatam!
Good luck - vseh blag!

Just pull out the CMOS battery and leave it for a minute or so. It'll reset all your CMOS

Whoops, should really be more careful with that TAB button there. Well it'll reset your CMOS settings to factory defaults and along with it the password. Don't worry, it's not a big deal at all, in fact I'd be surprised if the previous owner ever did more than set the pwd in the first place.
Just in case you don't know what it looks like, the CMOS(BIOS) battery is the little disk shaped battery slotted into your motherboard (mainboard for any pedants out there). It's like a watch battery almost an inch accross. To remove it simply lever it out carefuly with a screwdriver, don't worry it's not solered in or anything. If you don't see anything like a watch battery then leave well alone. Some newer boards have long life batteries welded into the board and if this is the case tearing it out won't help at all.

Sorry, should have checked the previous posts more thoroughly before posting that.
Is it the BIOS boot password, or the setup password that's set? Can you boot from anything other than your HDD?

If you do not want to read attentively this conference, I may do not want to answer you. You should give string which displayed on the screen like #xxxxxxx-595B, when password type in required. xxxxxxx-numbers and letters for service tag (7 chars) or HDD serial number (11-chars), followed by -595B or D35B. Other data such as express code or serial number which was printed on cover of HDD dont interested me. But without story of acquisition of trouble with this password I also can decide to ignoring message. Also, if you owner of laptop, you can directly address to DELL to acquisition password.

Hello again,
My neighbour has collected his sons laptop and I now have it.
It is indeed the hard disk password that is on, and it asks for the password to hard disk #l*l*l*l*l*l*-595B

The system tag is 6RQRT1J and the disk serial number is 3LE0PYY5 (that's a zero in the middle).

Rustam, can you help? If so, please nominate your favourite charity and we'll make a donation. Thanks in advance.

It seems as HDD or controller failed. Password here is useless. Check with another good HDD.

Rustam, many thanks for checking.
To be honest I don't quite understand what you are saying - have I given the wrong information? Can you explain a bit more please?

I saw a post where you asked for an 11-digit disk serial number, but I can't see anything like that.

I took the disk out and can read it in a desktop PC perfectly OK. Not a Dell PC though. Unfortunately I don't have another to try.

So, you have good HDD without password and defective laptop. Because #l*l*l*l*l*l*-595B is not correct HDD serial number, I cant help you. Give your laptop to near service center for repair or dismantle at all .

Thank you very much for your advice and assistance.

Presumably if the laptop was working the password request would have a real serial number in it, not a display of repeated l* (or is it 1*?).
Sorry if I appear stupid, but I've never seen this before so do not know what to expect.

The laptop is relatively new so I expect the owner will send it back to Dell if it is still under warranty. He was looking for a quick fix (as we all are!) :giddy:
Best wishes,
Andrew