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please help me fix my windows explorer error
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#1
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please help me fix my windows explorer error
I keep getting an error on my computer that says : Windows Explorer Error and refreshs my page closing everything I have up .... please help me solve this problem. I am attaching my hijackthis log file :hotouch:
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#2
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Download www.new.net/support/uninstall6_38.exe but don't run it yet!
Boot in Safe Mode. Switch System restore OFF, see how here. In Windows Explorer, turn on "show all files and folders, including hidden and system". See how here. Press Ctrl/Alt/Del simultaneously, select Taskmanager/Processes, select the process (if there), click "End Process" for: BearShare.exe Next, try to UNinstall anything to do with (not delete yet!): C:\Program Files\BearShare\BearShare.exe To fix O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing click Start/Control Panel/Add-Remove Programs and uninstall: New.net Application or New.net Domains If neither is listed, run the above uninstall6_38.exe Next, run a HJT scan and place a tick-mark in the little square before (if still there): ........................................................................... ........................ C:\Program Files\BearShare\BearShare.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Thomas%20Wilson/Desktop/Angels/Anime.html R3 - Default URLSearchHook is missing O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file) O3 - Toolbar: (no name) - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - (no file) O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause O4 - Global Startup: Digital Line Detect.lnk = ? O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing) O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com/PhotoUpload/Ms...cab?10,0,910,0 O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/p...le/install.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab27513.cab ........................................................................... ........................ Now click on the Fix Checked button in HJT. When done, from between the above dotted lines, delete the highlighted bold files. When a \directory-name\ is bold, delete everything in it, including that directory itself. Check that directory c:\program files\newdotnet\ is also deleted. Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp Repeat this for ALL [usernames]. Delete all files and directories from: C:\WINDOWS\Temp (except files dated from TODAY). Boot normal. When all OK, switch System Restore back on. |
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Windows Explorer Error