Smitfraud.c/desktop hijacker

Hi:

Trying to assist an employee running Win98SE who has the Smitfraud.c/W32 desktop hijack virus. Desktop is frozen; booting into Normal mode does not allow any desktop icons to be opened and the Start button does not work; booting into SAFE mode does not allow any desktop icons to be accessed (mouse cursor moves but can't click on anything). If I boot into SAFE mode with Command prompt, is there anything I can do to begin the clean-up process? I have all the required programs (HijackThis, Ad-Aware, Killbox, etc.) on another PC, but this infected PC's CD-ROM drive will not be recognized in the current infected state. I am not familiar with any command prompts so I need some assistance with even this basic process.

Thanks.

Adam

You'll need to boot from a self-booting CD with an antivirus-program on it, like the newer Norton/Symantec. Under NO circumstances should you try to install Norton though!

Alternatively, take the harddisk out and put is as a slave in another computer with all those programs on it already. Then disinfect it.

Bootdisk with antivirus program

Hi:

A bit more clarification, please. The CD-ROM drive and A-drive are not recognized in Normal start-up mode. I have only been able to interact with the SAFE mode + Command Prompt. A WIN98se start-up disk will fit on a floppy disk, but obviously an antivirus program is too large. How do I open or extract what is on a floppy disk with the command prompts in MS-DOS? Is there a minimum-size antivirus program (less than 1.44 MB) that I can put on a floppy and access with the command prompt?

Thanks.

Adam