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I've already tried to unplug, reboot and it seems like everything else. There has to be one thing that I'm over looking, I just don't know what.

We've already got router hardware from a previous setup. I'm guessing that our router can be used if it is set up to acquire a dynamic IP address.

Well, I just replaced the NIC in my desk top and still no DSL. Is there a next step or should I just abandon DSL?

with all you've tried, I would start leaning that way. Just to verify before that,
take your system to a friend's house and hook-up in his/her LAN and verify
your system really does connect to a network.

im sorry i had a lot of work and school and could not reply sohtk

if your computer worked with onother verizon connection (at a friends home)you did not need to replace your NIC
i want to help you so im willing to call you to help you out i work mon -fri from 2pm -8pm pacific time 5pm-11pm eastern time just send me the time and date you want me to call and ill connect you once i have my work tools that way i can determine what could be the issue i was keeping track of your account and ran a couple of test on your line and i show great numbers so i think we just need to configure your modem

I'm back on line! If you've been following my saga you know my connection disappeared over night and without warning. Everything was replaced and still no connectivity. Last night I was messing around and found a setup page, I think it may have been on the installation CD, anyway I took the chance and entered everything and setup my account again, verizon yahoo installed itself again and here I am. My question now is what happened in the first place and how do I find the setup page again if I ever need it? Thanks to everybody who tried to help me and an extra thanks to djleyo, who spent so much time trying to help me. Let me know your thoughts on this problem and my solution.
Thanks again,

im happy to see you are connected
about that setup page you got im not sure what happened there did you use the installation disk to get that page or you went to 192.168.1.1 to setup the connection ???if you give me more details i could tell you how to get it back if you need it

I had my pc restored. I tried to re install the verizon dsl software from the cd. The process has a total of 3 steps. I am unable to go past the 3rd step which reads "please wait while we test your configuration" It can say that for a whole hour? I called their tech support they have no idea. Other that my ip address seems to be incorrect. they did the release and renew and still no change.

thought maybe you could help?

How can I install the software without the installation cd? All of my lights are solid green on my Westell 6100.

Thanx.

first reset the modem on the back of it there is a red button that you need a pen or pencil to press on it , hold it in for 10 sec then release it ****wait until the dsl light goes back to solid**** then open internet explorer ****remove every thing in the address bar ***then type in only this 192.168.1.1***you will get a little box asking for a username and password ***username : admin ***password : password ****then you will get enter admin name admin password and confirm password ***type in all 3 admin ****then click on change *****

then you will get another westell page with profile editor button ****you will be asked for user and password ***type admin on the 2 boxes ****you will get the same westell window ***but this time you will have a new connection button click on the button and you will get a windows were you can type in ***
connection name : verizon dsl
used id : (your email username with verizon )
password : (the password you use to check your verizon email)
service profile :default
always on should be selected
and save password should be checked

then click on new(almost done )
you will be sent back to the connection overview (westell page)
you will see connection name :verizon dsl
ppp status: up (if you see up you shoul be up and running)

hope this helps

im having problems playing jedi knight dark forces 2 online. when i go to connect to a game i cant contact the host computer and no one can get in to the games i host. im using windows 2000 pro sp4, no firewalls are enabled and the only thing i can think of is there is something in my modem/router combo that is messing with me. im using a westell 6100 but when i go to the address 192.168.1.1 to check the settings i cant login. i dont know what the default user name and password is ive tried admin for the name and password for the password which is what another forum said and ive tried using my verizon.net name and password. can u help me out plz

try to use this
user:admin
pass:admin

if it doesnt work reset the modem to get the default username and password
user:admin
pass: password

Ive went for about 10 months without the internet light flashing in my modem =D. Same thing happened to me that happened to you, but when i called them, the person showed me how to create a connection as djleyo did by going to network connections and creating a new one. Every time i restart my comp the connection shuts off, so i have to go to start>connect to>(name of your connection. If you were still confused about anything maybe that helped

with verizon we have two types of connections DHCP (just plug and play) or PPPoE(you need to authenticate)
in the PPPoE setup you can either authenticate using the modem(westell 327w , 6100 or 2200) internal pppoe dialer or you can use the windows XP pppoe dialer the two work fine theonly thing is that with the connection in xp like computer noob sayd you have to connect everytime you log in to windows i think??? im remembering one day i was thinkering with a connection in xp i saw an option to auto connect when you log on ??? better get some info for that i will post it as soon as possible

Recently had VZ DSL activated. I was able to get 1 desktop & 1 laptop connected wirelessly to a Westel 327W, and 1 desktop through a CAT5 (a week later).

Connection was good until 2 days after connecting the CAT5. Nothing in the 327W config was changed. I did unplug the 327w power, checked the wiring and neither work. I am able to access 192.168.1.1 in IE. Under the Home tab/menu, it says there's no DSL Sync. Westel documentation advises to contact the ISP.

Talked to Verizon tech support, and went through the steps, and they're opening a ticket for next week. I don't think this is necessary, not to mention it is inconvenient, since it's a DSL Sync issue.

Can tech support fix DSL Sync issues on their end? Can they just change the circuit/port? A reset maybe? Then I'd establish a new connection profile as suggested.

Also, the day I lost DSL Sync, the E2 light on the 327W came on. I only have one PC connected by ethernet, and there's nothing plugged into the 2nd ethernet port. Can the 327W be bad?

is one of the two computers working?? if one is the 327w is not working correctly
now about teh sync issue this loss of sync(dsl blinking light )happens when there is a bad filter in your phone lines or if the cable that connects the dsl modem to teh walljack is too long or bad , a bad splitter or if theres a filter betwen the dsl line and the phone jack if they did everything they could in tech support and they determined that they need to escalate the issue that means that first we take 24 to 72 hrs to get response from MCO sometimes we resolve the issue from our side of the network but some times its necesary to send a field tech toyour home to check the NID and wiring inside

i dont think the e2 light had anything to do with your sync loss

thanks for your reply. VZ did send someone to check the DSL line, but there wasn't anything wrong in the house. So they did check the CO, and the problem was resolved.

thanks....

hello to you all.

I am brand new to this site and dsl, so there are some things I am unfamiliar with...
but started working w/computers (ibm) in '79, so hopefully I'm not totally deficient.

hoping for a verizon dsl/westell 6100 superhero ( djleyo )? to help with my problem.

ever since going from dialup(!) to verizon dsl a couple of days ago, my comp assoc, (ca),
antivirus and pestpatrol pgm's updating (auto or manual) features will not work.
if I go back to using dialup, they work just fine - as normal.

the updates startup okay/normally, but just sit without connecting and finally, they time out.
get msg's saying connection errors occurred and a msg:
"HTTP server connect error". which may or may not be accurate (I feel).

ca tech sprt email was prompt, but I had already checked and made sure that proxy connections/options
were all disabled, both in the ca pgm's and in IE tools-->Lan settings.

get the feeling it could be due to the westell 6100, which is being used as a modem: 1 laptop, no network.

I shutdown the ca firewall pgm; no help. But the 6100 is using its own firmware firewall?

verizon is no help at all. first they somehow disconnected my phone line for over a day
during the dsl line setup. took only 5 phone calls to get them to fix that. they can only say: "call ca".

I am running an hp laptop P4 w/win2000 pro. (found xp incredibly buggy.)

me stop now.

thanks for all your att'n.

Aushadi

Hello, I am new here and hoping for some help somewhere. I have a westell wirespeed on "my" computer, which I also added a wireless too so I can use my laptop. I have another pc on the far end of my house which I let my kids use. I decided to hook them to the net on that one. Anyways, I am a confused blonde here. I hooked it straight to the phone line out there and it won't detect a verizon" type modem. That part I understand. What I don't understand is why do I have to purchase ANOTHER modem for a pc in the same house. Is there a way around this with incurring more costs?

I recently got the call fom verizon saying my service was ready so I hooked everything up and ran through the installation cd but my connection to verizons server always fails. The DSL light on my westell 6100 modem always flashes even after I went through all the troubleshooting with one of verizons tech people. When I got into my modem it says please connect a DSL line. Any suggestions on what I should do?

I have exactly the same problem with Splinter8451. And I have tried all the troubleshooting with tech support, but no go. Any one can help me.

Thanks,