I have the Verizon DSL for over a year. Every few months, the DSL goes out. The other day, I unplugged the DSL for a minute. When I plugged it back in, all the lights were out, except for the power light. The power light is blinking red and sometimes blinking green. Of course, Verizon told me the modem is broke and my warranty is over. I find this hard to believe. HELP!

I have DSL in my apartment for about 1 month; my neighbor for about 1.5 months (we both moved in recently), and he started experiencing loss of connectivity, and no internet for up to an hour. I had some problems with people calling, and myself losing connectivity, but last night we lost our connection for a while. My dad, a 20-Year Verizon Technician was stumped; we tried new filters; and he did work in MS-DOS (probably reset the ip adress, but I'm not sure.

hey guys. i have a verizon dsl and the service has been horrible. i set it up just as told. And i have an on and off internet connection. I need help to keep my connection steady. The DSL light is blinking and is never steady on. The internet light is off. The internet does not connect. I restarted the modem so many times. please if someone can help i would definently appreciate it.

I have the same problems as lilmac321 except it disconnects intermittently especially on weekends.. I'm not sure if it's modem or not =[

I am needing some help with a connectivity issue using Verizon and a Westell 6100Modem. I am unable to connect to the internet. Following is some information on my problem.

The initial setup and installation on this service was under a business account. Two weeks ago, the account was changed to residential and the service was changed to a new number in a new location but still using the same computer running Windows ME and the same modem. Since that change, the only page I see is the one that gives the message "unable to display page". I have had numerous conversations with Verizon and that say the issue is in my end. They say the line is active and the modem is working properly. Verizon says the can ping the modem. I have even changed the NIC and still get the same error. Following is a list of things I have tried to resolve this issue.

Modem Light Status - The power, ethernet ( I am using ethernet), DSL and Internet are all a steady green light.

I followed the steps outline belowed and reset the modem and then tried to open 192.168.1.1. I got the same error message that "the page could not be opened". I have checked the hardware profile for the NIC and it shows no issues and that it is working properly.

I tried to ping verizon.net but was unsuccessful.

I ran winipcfg and it showed the correct NIC. I also released and renewed the IP Address and still no change.

What is missing? Any help is appreciated.

Thanks in advance for you help

Hi millsonwheels,

Can you please post your issue in the Networking section.http://www.techspot.com/vb/menu12.html

You should also go to Start -> All programs -> Accessories -> Command prompt

At the command prompt type Ipconfig /all

Write down your defualt gateway as this is what you would enter instead of 192.168.1.1. yours may be 192.168.0.1 or something different

Thanks for the info but now I have found another problem. When I typed Ipconfig/all to get the default gateway, t I found there is no assigned default gateway. Can someone tell me what is causing this and how to correct. I am gettign no where with tech support.

Thanks

make sure to put a space between ipconfig /all

ipconfig and /all

click the command prompt icon at the very top left of the box.

then mouse over edit and click select all

then click the command prompt icon again, mouse over edit, and click copy

When you come back here click paste so I can see what you see.

I am using Leopard OS on my Mac.
Why do I have to restart my Verizon Westell modem every time I turn my computer on?