TechSpot - PC Technology News and Analysis

Ok heres the thing i just brought the sims 2 and i installed it fine but when i try to run it loads and then a box comes up with the message "The ialmrnt5 display driver has stopped working normally....". I check my driver version which is 6.13.10.3514 and seeing as Intel now have 6.14.10.4020 i tried to upgrade it by downloading the driver form Intel'swebsite. When i try to install it it comes up with the message says "The driver ccannot be installed on this computer, contact your computer manufacture"

Can anyone help me cus i really want to play this game.

Thank you for any help !

Here is my system specification.

------------------
System Information
------------------

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite Pro A10
BIOS: v1.20
Processor: Mobile Intel(R) Celeron(R) CPU 2.00GHz
Memory: 238MB RAM
Page File: 333MB used, 249MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) 82852/82855 GM/GME Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82852/82855 Graphics Controller
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_3582&SUBSYS_00021179&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Toshiba Internal 1024x768 Panel
Monitor Max Res: 1024,768
Driver Name: ialmrnt5.dll
Driver Version: 6.13.0010.3514 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 4/23/2003 08:15:12, 33792 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ialmnt5.sys
Mini VDD Date: 4/23/2003 08:10:06, 90907 bytes
Device Identifier: {D7B78E66-76C2-11CF-737F-0820A3C2CB35}
Vendor ID: 0x8086
Device ID: 0x3582
SubSys ID: 0x00021179
Revision ID: 0x0001
Revision ID: 0x0001

Try the driver from Toshiba's site.v6.14.10.3722.

I downloaded that driver and installed it, but it the computer did not change to the new driver its still the old one. how do i get the computer to swap to the new one?

When you install new graphics card drivers, you have to uninstall the old one first. Did you do this?

That said, I don't think your system meets the minimum system requirements for the game. Your graphics "card" doesn't support transform and lighting and the minimum RAM required is 256MB. You have 238. I'm not sure if that includes the RAM that your onboard video is tying up.

Need help to install/upgrade the Intel 82852/82855 video drivers on my Toshiba notebook A15-S157, running Windows Xp sp2.

I downloaded the drivers from the Toshiba site mentioned in a previous post.

You mention to uninstall the existing drivers first; How?

I tried the following and it did not work:

Went to Control Panel / System/ Harware/Device Manager/ Display Adapters / Intel 82852/82855 / properties / drivers / uninstall.

After that the system rebooted; on the way up it found new hardware and installed the driverts that I just had uninstalled!

Thanks for your help.

To repeat the answer I gave in the PM you sent me: Uninstall graphics card drivers through the Add or Remove Programs in the Control Panel. Going through the Device Manager "removes" the device (not driver) from the system. When you restart and the device is still there, Windows detects the "new hardware" and reinstalls the existing driver. So in your case, nothing ended up changed.

On the other hand removing the device in Device Manager can solve some problems, just not yours.

What you do is uninstall the old driver (through Add/Remove), restart, cancel Windows attempt to install a generic driver, install the new driver and restart one more time. Be sure to have the new graphics driver on hand BEFORE you do all this.